Fastest Labs Solon

Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Training & development

DRUG, ALCOHOL, AND DNA SCREENING TECHNICIAN MUST BE MALE DUE TO THE GENDER OF THE CLIENTS BEING TESTED

Solon, Ohio

Join Our Team as a Drug, Alcohol, and DNA Screening Technician! – Solon Area

Are you a go-getter with a passion for customer service? Do you thrive in a fast-paced environment, enjoy meeting new people, and love helping others? We’re looking for an energetic Male Drug, Alcohol, and DNA Screening Technician to serve our Solon, Willoughby and Garfield Heights clients at our clinics, at their workplaces, or on the road! Do you have a car, valid Real ID driver license, and auto insurance and are willing to come to work day or night in rain, sleet, or snow?

If you like to deliver exceptional service, are detail oriented, reliable, and enjoy working in a friendly, upbeat atmosphere - we want you on our team!

What You’ll Be Doing:

Deliver Exceptional Customer Service: Whether you’re working in our clinics or at client sites, you’ll be engaging with clients from all walks of life, ensuring that everyone feels welcome and well taken care of.

Conduct Drug, Alcohol, and DNA Collections: You’ll perform certified specimen collections (urine, saliva, hair, and more) with accuracy and professionalism. This includes following proper testing procedures to ensure accurate results.

Cover Day-to-Day Clinic Operations: You'll check in clients, answer inquiries in-person, by phone, and email, and keep everything running smoothly in the clinic. You’ll also handle payments, inventory, and ensure the clinic is always clean and welcoming.

Work on a Dynamic Team: The environment is fast-paced and fun, and you'll be working alongside a team that supports and encourages each other. Every day will bring new challenges and interactions, keeping your job exciting and rewarding.

Who You Are:

Customer-Focused & People-Oriented: You enjoy engaging with people and making them feel at ease. Whether it's a nervous first-time client or a repeat customer, you ensure a positive experience every time.

Detail-Oriented & Responsible: You’re able to follow strict procedures, and your commitment to accuracy ensures that every test is completed with care.

Flexible & Ready for a Challenge: You’re open to traveling between locations and client sites and are willing to pitch in for evening and weekend shifts when needed.

Comfortable with the Job Requirements: You’re open to handling urine, saliva, and other specimen collections with professionalism and discretion.

Why You’ll Love Working with Us:

Energetic Work Environment: Fast-paced, fun, and always changing. If you’re someone who enjoys variety in their day, this is the perfect fit!

Competitive Compensation: Earn base hourly pay with the opportunity for overtime (time and a half), mileage reimbursement, and emergency call bonuses and performance-based raises.

On The Job Training and Certification: We pay for all training and certifications needed for the job.

Career Growth & Development: Gain valuable experience in the drug, alcohol and DNA testing industry while working in a supportive, team-oriented environment.

Opportunity for Career Advancement: Our star technicians are promoted to supervisors and managers when positions are available.

Your Responsibilities:

Perform Drug & Alcohol Testing: Collect urine, saliva, hair, and DNA samples from clients in-clinic and at client locations, ensuring proper chain of custody.

Customer Service Excellence: Answer client questions, assist with scheduling, and ensure a seamless testing process.

Keep Clinics Spotless and Running Smoothly: Manage office functions, maintain testing equipment and supplies, and help keep the clinic in pristine condition.

Administrative Duties: Log all tests, maintain accurate records, and handle billing and payment.

What You’ll Need:

A Positive Attitude & Great Communication Skills: You’ll be interacting with clients all day long, so your ability to stay upbeat and communicate effectively is key.

Attention to Detail: Following testing procedures to the letter, ensuring accuracy and quality.

Physical Requirements: Ability to lift up to 35 pounds, tolerate occasional physical contact with testing materials, and remain active throughout your shift.

Flexibility for Emergency Shifts: You’ll be required to work a minimum of six evening or weekend shifts per month as part of an emergency rotation.

Valid Driver’s License & Insurance: You’ll need a reliable vehicle, REAL ID Driver License, and proof of automobile insurance for travel between our clinics and client sites.

Ready to make a real impact? Join us at Fastest Labs and bring your energy and customer-first attitude to a team that truly values your contribution!

Job Type: Full-Time (Weekdays 9-5 with evening/weekend emergency shifts) Compensation: $15 and up depending upon experience - plus overtime, mileage reimbursement, and bonuses

This version highlights the energetic, customer-oriented aspects of the job while focusing on the fun, team-driven work environment and personal growth opportunities. Does this sound closer to what you're looking for?

This job description outlines the general nature and level of work performed by employees in this position and is not a comprehensive list of all responsibilities, duties, and skills associated with the job.

Job Type: Full-time

Benefits:

Employee assistance program

Employee discount

Opportunities for advancement

Paid sick time

Paid time off

Professional development assistance

Travel reimbursement

Work Location: In person