Fasteners

Who We Are: We are a proud, family-owned business built on trust, hard work, and a passion for quality tools. With 9 retail locations—and many more on the way—we’ve been serving communities across California, Nevada, and Oregon for years. Our commitment has always been simple: Better Tools, Better Prices. Whether you’re a professional contractor, a weekend DIYer, or somewhere in between, we’re here to help you get the job done right.

We are looking for an energetic, customer-focused Retail Associate to join our team. In this role, you will help create a positive shopping experience by assisting customers, maintaining store presentation, and supporting daily retail operations.

Key Responsibilities

• Greet customers and provide exceptional service throughout their visit
• Assist customers in finding products, answering questions, and making recommendations
• Operate the cash register, process transactions, and handle returns/exchanges
• Maintain a clean, organized sales floor and ensure merchandise is properly stocked
• Monitor inventory levels and assist with receiving and restocking shipments
• Follow company policies, including loss prevention and safety standards
• Work collaboratively with team members to meet sales and service goals
• Stay informed on product features, promotions, and store policies

Qualifications

• Previous retail or customer service experience preferred, but not required
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Basic math and computer skills
• Positive attitude and willingness to learn
• Ability to stand, walk, and lift items (up to 50 lbs.) during shifts

What We Offer

• Competitive pay and employee discounts
• Paid vacation, employer sponsored insurance benefits, 401K
• Training and development opportunities
• Supportive, team-oriented work environment