Faith Pharmacy

Pharmacy Cashier / Front-End Associate

We are seeking a friendly, dependable, and detail-oriented Pharmacy Cashier / Front-End Associate to join our retail pharmacy team.

The ideal candidate should have excellent customer service skills, be comfortable working in a fast-paced pharmacy environment, and be able to assist with front-end operations.

Experience operating a NYS Lottery terminal is a strong plus. Previous pharmacy experience, knowledge of PrimeRx pharmacy software, and basic pharmacy knowledge are also preferred.

We are looking for someone who is reliable, organized, professional, a quick learner, and comfortable interacting with customers throughout the day.

Responsibilities

• Operate and assist customers with the NYS Lottery terminal
• Accurately handle NYS Lottery transactions, payouts, and daily procedures
• Greet customers in a friendly and professional manner
• Operate the cash register/POS system and accurately process cash, credit card, and other transactions
• Assist customers with OTC products and general front-end questions
• Answer incoming phone calls professionally and direct calls to the appropriate pharmacy staff
• Assist customers with prescription pickup and other basic pharmacy transactions
• Refer medication, clinical, and other pharmacist-required questions to the pharmacist
• Keep the front counter, shelves, and customer areas clean, organized, and properly stocked
• Receive, price, stock, and organize merchandise
• Monitor front-end inventory and assist with restocking and ordering as needed
• Assist with OTC and general merchandise displays
• Maintain patient privacy and follow HIPAA requirements and pharmacy policies
• Assist pharmacists and pharmacy technicians with appropriate front-end and administrative tasks
• Provide excellent customer service and help create a welcoming environment for our patients and customers
• Maintain an organized and efficient front-end workflow

Preferred Experience & Qualifications

• NYS Lottery experience is a strong PLUS
• Experience with PrimeRx pharmacy software is a PLUS
• Previous pharmacy, retail, or cashier experience
• Basic understanding of pharmacy terminology and pharmacy workflow is a PLUS
• Familiarity with prescription pickup procedures and patient information
• Comfortable handling cash and processing transactions accurately
• Strong customer service and communication skills
• Dependable, punctual, and responsible
• Ability to multitask and stay organized in a busy pharmacy environment
• Professional, friendly, and willing to learn
• Ability to work well with pharmacists, pharmacy technicians, and other team members
• Spanish speaking is a PLUS

We are looking for someone who wants to become a dependable part of our pharmacy team, learn and grow within the pharmacy, and provide excellent service to our community.