Fairfield Inn Nashville

Benefits:

• Employee discounts
• Opportunity for advancement
• Paid time off

Fairfield Inn & Suites is seeking a reliable, dependable, and customer-focused Front Desk Agent to join our team.
We are looking for a serious candidate who has a flexible schedule and is committed to providing outstanding guest service. This position requires someone who is punctual, professional, and able to work in a fast-paced hospitality environment.
Position Details:

• Shift: 3:00 PM – 11:00 PM
  
• Flexible availability is required, including weekends and holidays as needed.
  
• Excellent customer service and communication skills.
  
• Ability to multitask and work well independently and as part of a team.
  
• Hotel experience is a plus, but we are willing to train the right candidate with a positive attitude and strong work ethic.
  

If you are dependable, enjoy helping others, and are looking to grow with a great team, we encourage you to apply today!
 
Responsibilities
·         Maintain accurate front desk cash drawers, room sales, and accurate folio transactions
·         Greet, register, and assign rooms to guests
·         Issue room key and escort instructions
·         Transmit telephone messages
·         Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment
·         Keep records of room availability and guests' accounts
·         Compute bills, collect payments, and make change for guests
·         Make and confirm reservations
·         Post charges such as room, sundry items, fax, copy or telephone
·         Make restaurant, transportation, or entertainment reservations, and arrange for tours
·         Deposit guests' valuables in safe deposit box
·         Answer telephone calls promptly and politely in accordance with hotel policies
·         Restock coffee station as needed
·         Restock work area - maintain neat and organized work area
·         Deliver supplies to guests as needed