Strong leadership qualities, with the ability to develop and execute a program quickly * Requires ... On site visits will be required to FSL locations on a scheduled basis and unscheduled in emergency ...
Fsl Programs
60 Fsl Programs Jobs Hiring Near You
Strong leadership qualities, with the ability to develop and execute a program quickly * Requires ... On site visits will be required to FSL locations on a scheduled basis and unscheduled in emergency ...
Strong leadership qualities, with the ability to develop and execute a program quickly * Requires ... On site visits will be required to FSL locations on a scheduled basis and unscheduled in emergency ...
Strong leadership qualities, with the ability to develop and execute a program quickly * Requires ... On site visits will be required to FSL locations on a scheduled basis and unscheduled in emergency ...
Provides administrative and operational support to enhance the effectiveness of FSL programs and services and assists Center for Student Engagement and Leadership as needed. Knowledge, Skills ...
Provides administrative and operational support to enhance the effectiveness of FSL programs and services and assists Center for Student Engagement and Leadership as needed. Knowledge, Skills ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... Contract programs- Aerospace industry product knowledge is required * In-depth knowledge and ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... Contract programs- Aerospace industry product knowledge is required * In-depth knowledge and ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... with JIT Contract programs- Aerospace industry product knowledge is required. * In‑depth ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... with JIT Contract programs- Aerospace industry product knowledge is required. * In‑depth ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... Contract programs- Aerospace industry product knowledge is required * In-depth knowledge and ...
Plan, direct and prioritize JIT FSL facility workflow and Project & Life Cycle strategies to manage ... Contract programs- Aerospace industry product knowledge is required * In-depth knowledge and ...
Assistant Director, Fraternity and Sorority Life
Memphis, TN · On-site
$73K - $98K/yr
Plan and execute signature FSL events such as Greek Week, National Hazing Prevention Week, and recruitment/intake programs. * Develop and implement FSL Standards of Excellence, including ...
Assistant Director, Fraternity and Sorority Life
Memphis, TN · On-site
$73K - $98K/yr
Plan and execute signature FSL events such as Greek Week, National Hazing Prevention Week, and recruitment/intake programs. * Develop and implement FSL Standards of Excellence, including ...
Assistant Director, Fraternity and Sorority Life
Memphis, TN · On-site
$73K - $98K/yr
Plan and execute signature FSL events such as Greek Week, National Hazing Prevention Week, and recruitment/intake programs. * Develop and implement FSL Standards of Excellence, including ...
Assistant Director, Fraternity and Sorority Life
Memphis, TN · On-site
$73K - $98K/yr
Plan and execute signature FSL events such as Greek Week, National Hazing Prevention Week, and recruitment/intake programs. * Develop and implement FSL Standards of Excellence, including ...
Student Employee- Fraternity & Sorority Life Student Worker
Huntsville, TX · On-site
$12 - $13.50/hr
... programs, workshops, materials, and support as members within the Greek community uphold their fraternal principles. It is the goal of FSL to continually cultivate a distinguished Greek community ...
Student Employee- Fraternity & Sorority Life Student Worker
Huntsville, TX · On-site
$12 - $13.50/hr
... programs, workshops, materials, and support as members within the Greek community uphold their fraternal principles. It is the goal of FSL to continually cultivate a distinguished Greek community ...
Food Service Representative
Annapolis, MD · On-site
A key requirement of the FSL training program and FSL role, is to be available during the highest volume food service shifts/times in order to receive and rotate foodservice deliveries and organize ...
Food Service Representative
Annapolis, MD · On-site
A key requirement of the FSL training program and FSL role, is to be available during the highest volume food service shifts/times in order to receive and rotate foodservice deliveries and organize ...
Food Service Representative
Annapolis, MD · On-site
A key requirement of the FSL training program and FSL role, is to be available during the highest volume food service shifts/times in order to receive and rotate foodservice deliveries and organize ...
Food Service Representative
Annapolis, MD · On-site
A key requirement of the FSL training program and FSL role, is to be available during the highest volume food service shifts/times in order to receive and rotate foodservice deliveries and organize ...
Student Employee- Fraternity & Sorority Life Student Worker
Huntsville, TX · On-site
$12 - $13.50/hr
... programs, workshops, materials, and support as members within the Greek community uphold their fraternal principles. It is the goal of FSL to continually cultivate a distinguished Greek community ...
Student Employee- Fraternity & Sorority Life Student Worker
Huntsville, TX · On-site
$12 - $13.50/hr
... programs, workshops, materials, and support as members within the Greek community uphold their fraternal principles. It is the goal of FSL to continually cultivate a distinguished Greek community ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. * Strong organizational skills and ...
Quick apply
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. * Strong organizational skills and ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Participate in departmental programs and projects designed to support the mission and goals of the ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Participate in departmental programs and projects designed to support the mission and goals of the ...
The FSL is one of JSC's primary compute labs and hosts a wide variety of analyses, which support all human-spaceflight programs at NASA including the International Space Station (ISS), Orion, Space ...
The FSL is one of JSC's primary compute labs and hosts a wide variety of analyses, which support all human-spaceflight programs at NASA including the International Space Station (ISS), Orion, Space ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Participate in departmental programs and projects designed to support the mission and goals of the ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Participate in departmental programs and projects designed to support the mission and goals of the ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. * Strong organizational skills and ...
New
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. * Strong organizational skills and ...
New
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. Strong organizational skills and ability ...
Student Services Coordinator- Fraternity and Sorority Life
Denton, TX · On-site
$47K/yr
Student Services Coordinator- FSL Employee Classification: Student Services Coordinator Campus ... Experience in networking across departments and programs. Strong organizational skills and ability ...
The FSL is one of JSC's primary compute labs and hosts a wide variety of analyses, which support all human-spaceflight programs at NASA including the International Space Station (ISS), Orion, Space ...
The FSL is one of JSC's primary compute labs and hosts a wide variety of analyses, which support all human-spaceflight programs at NASA including the International Space Station (ISS), Orion, Space ...
Food Service Leader-Annapolis, MD
Annapolis, MD · On-site
$16 - $20/hr
The FSL is enrolled in, and is committed to, the in-store training program. A key requirement of the training program and role is to be available during the highest volume food service shifts/times ...
Food Service Leader-Annapolis, MD
Annapolis, MD · On-site
$16 - $20/hr
The FSL is enrolled in, and is committed to, the in-store training program. A key requirement of the training program and role is to be available during the highest volume food service shifts/times ...
Fsl Programs Jobs Information
FSL Manager
On-site, Remote
Asurion
• IT Services • 10K+ employees10,000+ employees
Full-time
Posted 12 days ago
Asurion rating
7.2
Based on 84 frontline employees who took The Breakroom Quiz
Job description
POSITION OVERVIEW:
The Manager, Forward Stocking Locations is responsible for ensuring excellent consumer experience for all Asurion customers and clients across multiple industries and businesses. The Manager supports the Asurion mobility organization. Analyzing business needs and building action plans to meet those needs. The manager will be responsible for tracking performance, ensuring SLAs are met, verify quality, and several other KPIs for their assigned territory forward stocking locations (FSLs). The Manager will fill the role of being the primary professional representative of Asurion to the external entities as well as working cross functional with several internal departments. Manager will seek out opportunities to minimize overall cost to serve by planning and executing activities within the assigned region along with ensuring each provider is fully compliant in order to support client contractual obligations and well as to mitigate legal and risk concerns.
ESSENTIAL JOB SKILLS/DUTIES:
SKILLS:
Technical skills:
Soft/Leadership skills:
EDUCATION AND EXPERIENCE:
Required Education and Experience
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.
The Manager, Forward Stocking Locations is responsible for ensuring excellent consumer experience for all Asurion customers and clients across multiple industries and businesses. The Manager supports the Asurion mobility organization. Analyzing business needs and building action plans to meet those needs. The manager will be responsible for tracking performance, ensuring SLAs are met, verify quality, and several other KPIs for their assigned territory forward stocking locations (FSLs). The Manager will fill the role of being the primary professional representative of Asurion to the external entities as well as working cross functional with several internal departments. Manager will seek out opportunities to minimize overall cost to serve by planning and executing activities within the assigned region along with ensuring each provider is fully compliant in order to support client contractual obligations and well as to mitigate legal and risk concerns.
ESSENTIAL JOB SKILLS/DUTIES:
- Ensure FSLs are compliant with all contractual agreements
- Maintain and manage signed agreements, contracts, insurance, for all associated FSLs
- Guarantee FSLs receive and stock inventory in a timely manner
- Train and certify FSLs on processes
- Deliver training to FSLs and update standards and policies as needed
- Conduct on-site field inspections and Service Center evaluations on a regular scheduled basis. Rate service providers on an ongoing basis based on performance and behaviors that best support Asurion same day delivery service.
- Develop processes to ensure that our client's customers receive reliable, timely, and consistent high quality of service
- Identify and track shipments that may be lost
- Investigate and report findings on shrink and charge FSLs accordingly
- Work with FSLs through RMA, purge, cycle count processes
- Track in stock percentage, committed vs available inventory levels, and investigate and fix service bench issues.
- Manage parts/inventory compliance at the FSL level to ensure minimum inventory levels in support and monitor reports to ensure proper inventory controls
- Manage cost control function to minimize service expense in additional authorizations without sacrificing customer service
- Resolve escalations that originate from FSL or are due to FSL related problems
- Weekend shifts required once per month
- Other duties as assigned
SKILLS:
Technical skills:
- Exceptional analytical ability
- Strong leadership qualities, with the ability to develop and execute a program quickly
- Requires ability to travel and participate presentations
- Ability to handle multiple tasks and react quickly to the changing face of the service industry.
- Ability to work with internal and external parties
- Microsoft Office skills including Word and Excel
- Business or related College degree
- 5 years minimum experience in service management, or technical experience
- Proven track record in the areas of cost reduction, quality management, and customer service
- Previous experience in vendor relations
- Previous department/team management
- Previous Management experience at a Service center level
- Work at Home locations (if applicable): Required that employees work in a distraction-free workplace and is ergonomically set to meet the company's standards.
- On site visits will be required to FSL locations on a scheduled basis and unscheduled in emergency situations. 15-20%
- While performing the duties of this job, the employee may spend 4-8 hours per day sitting and working at a computer. The ability to adjust focus, use hands to grasp, finger, handle, reach or feel and sit for prolonged periods are needed for this position. Ability to receive detailed information through oral communication utilizing a headset.
Soft/Leadership skills:
- Active listener; strong communication - verbal and non-verbal. Ability to influence
- Effective problem solver; works through ambiguity; provides options; executes well
- Manages time; self-directed; provides guidance to more junior team members
- Manages relationships with key stakeholders and ensures effective teamwork across team
- Solid business acumen: anticipates obstacles and supports team's success
- Leads change for team members and team's work
- Team leader and supports team to ensure success. Develops trust-based relationships.
- Proactively seek as well as provides coaching and feedback to team and peers
- Engage, inspires team members. Effective at determining work to own and work to delegate.
- Drives for continuous improvement.
- Accountable for performance of team and ensuring a customer first mindset.
EDUCATION AND EXPERIENCE:
Required Education and Experience
- 5 years minimum experience in service management, or technical experience
- Proven track record in the areas of cost reduction, quality management, and customer service
- Previous experience in vendor relations
- Previous department/team management
- Previous Management experience at a Service center level
NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.
ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.
THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.
About Asurion
Sourced by ZipRecruiter
As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our 300 million customers get the most out of their devices, appliances and connections. We provide insurance, repair, replacement, installation and 24/7 support for everything from cellphones to laptops and household appliances. Our experts are available online, on the phone, at one of our more than 700 stores, or can even come to you.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Nashville, TN, US