Frs Transportation

Description

FRS Transportation is seeking a reliable and detail-oriented individual for a full-time Dispatcher position. This role is responsible for answering calls and coordinating transportation services for Highland, Brown, and Adams counties. The ideal candidate is organized, able to handle a fast-paced environment, and committed to delivering excellent customer service.

Key Responsibilities:

• Answer incoming phone calls in a professional manner
• Schedule and dispatch transportation requests efficiently
• Communicate with drivers to coordinate daily operations
• Maintain accurate records using dispatch software and Microsoft Office
• Ensure compliance with HIPAA and confidentiality standards
• Manage multiple tasks and interruptions with professionalism and accuracy

Requirements

• High school diploma or GED required; associate degree preferred
• Strong typing, data entry, and basic math skills
• Proficiency in Microsoft Word and Excel
• Excellent verbal and written communication skills
• Ability to prioritize tasks and manage time effectively
• Self-motivated with strong attention to detail
• Experience handling confidential information in accordance with HIPAA
• Ability to work with difficult individuals or situations in a calm, respectful manner
• Previous dispatch experience is a plus

Additional Requirements:

• Must pass a BCI/FBI background check
• Must pass a drug screening

FRS Transportation is an Equal Opportunity Employer.