Fdm Field Services

60 Fdm Field Services Jobs Hiring Near You

FRONT DESK

Boston, MA ยท On-site

$18.50 - $24/hr

... services (tours, Pro-Shop). * Fields all phone calls/ complaints/concerns/questions and routes to appropriate person. * Training-related to Head Trainer * Operations-related to FDM * Front Desk ...

FRONT DESK

Boston, MA

$18.50 - $24/hr

... services (tours, Pro-Shop). * Fields all phone calls/ complaints/concerns/questions and routes to appropriate person. * Training-related to Head Trainer * Operations-related to FDM * Front Desk ...

Fleet Reliability Specialist (NJUS)

Columbus, OH ยท On-site

$53.50 - $71.25/hr

... FDM) process. This role serves as the primary, detailed reviewer of fault submissions, entry-by ... This role further serves to support the Technical Service Manager role in aircraft troubleshooting ...

Showing results 21-40

FRONT DESK

$18.50 - $24/hr

Full-time

Posted 5 days ago


Job description

Description:

EBF FRONT DESK ATTENDANT


CORE VALUES

  • Trust the Process and your Team- Every day we encounter a new fight, own it and believe in your team.
  • Act the BEST be the BEST- Greatness happens outside of our comfort zones, we embrace change to bring about growth.
  • Lead with Positivity and Gratitude- We own our attitude and welcome challenges with ambitious energy.
  • Fight as One, we all Win- Together, as one, there is no fight that cannot be won.
  • Always Fight it Forward- With every opportunity, leave the EBF team and our community better than how you met them.

PURPOSE

You are the โ€œFACEโ€ of EBF and the โ€œOwner โ€œof the customer service experience! Our goal is not to be great, but to be the greatest. This means Front Desk Attendants must embody the heart and mind of a fighter.


DESCRIPTION

The Front Desk Attendant/Fighter is compassionate, engaged and spirited. The Front Desk is the tip of the EBF engagement spear and the OWNER of the customer service experience for our members/fighters.

Requirements:

Responsibilities

  • Resolution of all customer service related issues
  • Serve as โ€œCompassion Policeโ€ for the facility
  • Owner of the โ€œNever Leave Unhappyโ€ Law. An EBF Customer Should Never Leave Unhappy
  • Champion of facility cleanliness
  • Owner of Pro-Shop ordering/re-stocking and cleanliness

Functions

  • Insures facility cleanliness.
  • Coordinates all Pro-Shop-related activities, order/restock, cleanliness.
  • Greets and checks in all members and guests.
  • Sells all products and services (tours, Pro-Shop).
  • Fields all phone calls/ complaints/concerns/questions and routes to appropriate person.
  • Training-related to Head Trainer
  • Operations-related to FDM
  • Front Desk-related to FDM

Reporting

  • End of Shift Report
  • Facility Walk Through Report
  • Open and Closing Checklist/Walkthrough
  • Opening and Closing Procedures

Hierarchy

  • Reports to Front Desk Manager