FAF

Driving Innovation, Delivering Excellence.

FAF Inc. is a leading supplier of jewelry and accessories, known for its design and merchandising expertise and comprehensive end-to-end solutions.

At FAF Inc. we are dedicated to creating forward-thinking solutions that elevate the way we do business. With a unique blend of innovative design, merchandising expertise, and decades of execution experience, we provide seamless, customer-focused solutions. Our reputation for collaboration, transparency, and ethical business practices sets us apart as an industry leader.

POSITION OVERVIEW

Driving Innovation, Delivering Excellence.

FAF Inc. is a leading supplier of jewelry and accessories, known for its design and merchandising expertise and comprehensive end-to-end solutions.

At FAF Inc. we are dedicated to creating forward-thinking solutions that elevate the way we do business. With a unique blend of innovative design, merchandising expertise, and decades of execution experience, we provide seamless, customer-focused solutions. Our reputation for collaboration, transparency, and ethical business practices sets us apart as an industry leader.

The Account Executive will be responsible for maintaining and growing FAF’s sales volume, while being the central contact person responsible for account performance, service, profitability, as well as, nurturing a long term relationship with assigned accounts.

PRIMARY RESPONSIBILITIES

• Grow the business with assigned accounts and generate new business, while being on top of industry & competitive trends in Sales & Merchandising
• Be focused on increasing market share and sell through within assigned accounts
• Research market opportunities and foster growth ideas within the company for assigned accounts
• Follow consumer trends in buying and define vision and strategy for growth
• Work very closely with Creativity and Operations departments to ensure that all customer needs are being met or exceeded on a continual basis
• Review and analyze customer sales reports and provide all line review changes recommendations
• Monitor and manage all current and future sales reporting and informational demands
• Using the sales and support staff, ensure that FAF is always plugged into the customer’s shifting needs and expectations
• Learn to speak the language of each customer, utilizing metrics and concepts that are important to each customer
• Utilize FAF’s tools and capabilities to help each customer achieve their financial and non-financial goals
• Be the liaison to assigned customers’ buying and execution teams in order to field and resolve requests including new products, new programs, sales analysis, order status and on-going business maintenance
• Monitor the status of FAF’s monthly, quarterly and annual sales performance and communicate findings to the Senior Management team, including annual sales projections and budgets
• Create a strong customer centric culture within the team you manage
• Lead, manage and mentor your team members with a focus on improving performance and motivation, while providing tools, resources, training and incentives for effectiveness and growth
• Responsible for the departmental budget as it relates to each account
• Work in parallel to other in house sales teams to balance company resources and the drive the company’s entire growth path
• Perform other related duties as assigned or directed

SKILLS, KNOWLEDGE & ABILITIES

• A minimum Associates Degree in Business Management, Marketing or related field
• A minimum 3-5 years relevant experience in Sales, Marketing, Business Development or related with a focus on results driven communication
• Demonstrated ability to lead, communicate, exercise diplomacy, as well as sell and maintain a high level professional sales relationship with demanding high profile global retailers
• Ability to give direction to product development & merchandising teams to achieve necessary results
• Ability to collaborate and work effectively with other departments within the company
• Ability to effectively manage and motivate direct reports
• A strong understanding of department and corporate strategic goals
• Ability to participate and contribute during cross functional meetings
• Ability to work as part of a team and collaborate with team members at various levels
• Strong time management and prioritization skills are required, as well as, the ability to quickly change path based on customer demands
• Domestic travel is required up to 30% of the time
• Proficiency in MS Office, including Outlook, Word, Excel, Microsoft Dynamics/D365
• Proficiency or the ability to learn AX
• Life Insurance/AD&D/Long Term Disability/Supplemental