Eye Rx

Patient Service Coordinator

Chevy Chase, MD
$22–$26 per hour
Full-Time | Monday–Friday | In-Person Only

About Us

We is a growing private optometry and medical eye care practice serving the DC, Maryland, and Virginia communities. We are passionate about providing exceptional patient care, advanced eye health services, and a welcoming patient experience from start to finish.

We are currently seeking a motivated, professional, and detail-oriented Patient Service Coordinator to join our Chevy Chase team.

Position Overview

The Patient Service Coordinator serves as the first point of contact for our patients and plays a critical role in delivering an outstanding patient experience. This position is ideal for someone who thrives in a fast-paced medical environment, enjoys interacting with people, and can multitask efficiently while maintaining professionalism and accuracy.

This is a full-time, in-person position with opportunities for cross-training and growth into other areas of the practice.

Responsibilities

• Greet and check-in patients in a friendly and professional manner
• Answer incoming phone calls and assist with scheduling appointments
• Verify insurance eligibility and patient demographics
• Collect copays, balances, and required paperwork
• Manage appointment flow and coordinate with clinical staff
• Respond to patient questions regarding appointments, insurance, and office policies
• Maintain accurate patient records within the electronic medical record system
• Assist with administrative and front office duties as needed
• Support overall office operations and patient satisfaction initiatives
• Opportunity for cross-training in additional areas of the practice, including clinical and optical support

Qualifications

• Minimum 1 year of front desk medical office experience required
• Optometric or ophthalmology reception experience strongly preferred
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Comfortable working in a fast-paced healthcare environment
• Experience with electronic medical records and scheduling systems preferred
• Professional appearance and demeanor
• Reliable, punctual, and team-oriented

What We Offer

• Competitive hourly compensation ($22–$26/hour based on experience)
• Stable Monday–Friday schedule
• Opportunities for advancement and cross-training
• Supportive team-oriented work environment
• Medical benefits eligibility
• Paid holidays and PTO
• 401(k) eligibility with employer match

Schedule

• Monday through Friday
• Full-Time
• In-Person Only

If you are passionate about patient care and want to grow with a respected and expanding private practice, we would love to hear from you.

Apply today to join the our Team.