Express Courier International

Lead the build of Precision Animal Health's global logistics program in Kalamazoo. In this high-impact role, you will architect and scale a world-class logistics network that ensures the compliant, reliable, and timely movement of critical samples and supplies worldwide. You'll play a foundational role in shaping how logistics enables our broader mission-building systems from the ground up, influencing cross-functional strategy, and delivering measurable business outcomes.

This is a unique opportunity to combine strategic design with hands-on execution in a fast-growing, mission-driven environment.

Responsibilities

• Establish and manage global and regional courier partnerships; negotiate competitive rates, define SLAs, and implement performance scorecards with clear accountability.
• Design and deploy scalable shipment SOPs (inbound/outbound, inter-site transfers, packaging, temperature control, and exception handling) aligned with global regulatory standards.
• Own end-to-end import/export processes, including permits, HS classification, Incoterms, valuation, and customs broker oversight; proactively resolve customs holds and mitigate risks.
• Build and manage a network of in-market distributors for testing supplies; define inventory strategies, lead times, and service expectations.
• Define and optimize logistics flows for PAH, including labeling, duties and taxes, shipment tracking, and proactive customer communications.
• Implement end-to-end shipment visibility tools and exception management processes to ensure transparency and rapid issue resolution.
• Partner cross-functionally with operations, regulatory, quality, and commercial teams to align logistics strategy with business needs.
• Drive continuous improvement initiatives focused on cost optimization, on-time delivery (OTD), cycle time reduction, and scalability.
• Develop and maintain KPI dashboards; communicate performance insights and recommendations to leadership on a regular cadence.
• Stay ahead of evolving global trade regulations and industry best practices to ensure ongoing compliance and operational excellence.

Qualifications

• Bachelor's degree in Supply Chain, Logistics, International Business, or a related field.
• 7+ years of experience in global logistics or transportation, including international parcel/express shipping and customs brokerage.
• Deep expertise in trade compliance (HS classification, valuation, Incoterms) and a strong track record in vendor negotiation and SLA management.
• Experience building or scaling logistics programs, with a hands-on approach to problem solving and execution.
• Proven ability to create SOPs, train teams, and drive adoption across diverse geographies.
• Strong analytical mindset with experience owning KPIs and using data to inform decisions and improvements.
• Excellent communication and stakeholder management skills across technical and non-technical audiences.

Preferred

• IATA DG, IMDG, and 49 CFR HAZMAT certifications.
• Experience in life sciences, diagnostics, or biological sample logistics.
• Familiarity with cold chain logistics and temperature-sensitive shipments.
• Experience working in a high-growth or startup environment.

Why Join Us

• Build and own a global logistics function from the ground up.
• Direct visibility and impact on company growth and operational success.
• Collaborative, mission-driven team solving complex global challenges.
• Opportunities for professional growth and leadership development.

The US base salary range for this full-time position is $93,000 - $134,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation

This position is also eligible for long-term incentives

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

Full timeRegularColleague

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