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ExlService Holdings
ExlService Holdings

45 Exl Process Associate Jobs Hiring Near You

ExlService Holdings, Inc.

Kafka Engineer

Pittsburgh, PA · On-site

$125K/yr

For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not ...

ExlService Holdings, Inc.

Kafka Engineer

Pittsburgh, PA · On-site

$125K/yr

For more information, visit www.exlservice.com. EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not ...

ExlService Holdings, Inc.

GCP Cloud Engineer

Hartford, CT · On-site

$56.25 - $75.25/hr

Expertise in Python for data processing, automation, and pipeline development. * Strong proficiency in SQL , including building complex queries and optimizing performance. * Hands-on experience with ...

ExlService Holdings, Inc.

GCP Cloud Engineer

Hartford, CT

$115.50K - $138.70K/yr

Experience with distributed processing frameworks (e.g., Apache Spark ) * Familiaritywith CI/CD pipelines and DevOps practices * AI & Machine Learning * Experience supporting ML/AI workflows and ...

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ExlService Holdings Jobs Information

What are the key skills and qualifications needed to thrive as a Process Associate, and why are they important?

To excel as a Process Associate, you typically need strong analytical abilities, attention to detail, and at least a high school diploma or bachelor’s degree, depending on the industry. Familiarity with process management software (such as SAP or Oracle), MS Office Suite, and sometimes Six Sigma certification are often valuable. Effective communication, time management, and adaptability help individuals stand out in this role. These skills ensure accuracy, efficiency, and smooth workflow execution, which are critical for supporting business operations and meeting organizational goals.

What does a typical day look like for a Process Associate, and how do they interact with other team members?

A typical day for a Process Associate involves handling and processing transactions, managing data entry tasks, and ensuring that all assigned processes are completed within established timelines and quality standards. Process Associates frequently collaborate with team leads, quality analysts, and other associates to resolve issues or clarify process requirements. They may also participate in team meetings to discuss workflow improvements or share updates. This role requires strong attention to detail and effective communication with both colleagues and, occasionally, clients to ensure seamless operations.

What are Process Associates?

Process Associates are entry-level professionals who support the day-to-day operations of a business by handling administrative tasks, data processing, and workflow management. They often work in sectors like finance, healthcare, and business process outsourcing, ensuring processes run smoothly and efficiently. Their responsibilities include data entry, documentation, quality checks, and assisting with process improvements. Strong attention to detail, communication skills, and familiarity with relevant software are important for success in this role.

What are the skills for a process associate?

A process associate typically needs strong attention to detail, good communication skills, and proficiency in data entry and basic computer applications like MS Office. Analytical thinking, problem-solving abilities, and the ability to follow standard operating procedures are also important. Familiarity with industry-specific tools or software may enhance performance in this role.

What is the work of a process associate?

A process associate is responsible for executing and monitoring specific business processes to ensure efficiency and accuracy. They often handle data entry, process documentation, and quality checks, using tools like ERP or CRM systems, and may work in shifts depending on the organization’s needs.

What is the difference between Process Associate vs Customer Service Executive?

AspectProcess AssociateCustomer Service Executive
Primary RoleSupports business processes, data entry, and operationsHandles customer inquiries, complaints, and support
Work EnvironmentBack-office, process-drivenFront-office, client-facing
Required SkillsAttention to detail, process knowledge, basic IT skillsCommunication skills, problem-solving, patience
Industry UsageBPO, finance, healthcare, ITBPO, retail, telecom, banking

While both roles are common in BPO and related industries, a Process Associate primarily supports operational processes behind the scenes, whereas a Customer Service Executive directly interacts with clients to resolve issues. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

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Kafka Engineer

Kafka Engineer

ExlService Holdings, Inc.

Pittsburgh, PA • On-site

$125K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

ExlService Holdings rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

60th of 424 rated business services

Job description

Job Description
Kafka Engineer
Role and Responsibilities:
  • Strong hands-on 8+ years of experience as Java Developer with strong Kafka expertise to design, develop, and support high-performance, event driven applications
  • Design, develop, and maintain Java based enterprise applications using Spring Boot and microservices architecture.
  • Build and manage event driven systems using Apache Kafka, including producers, consumers, topics, partitions, and schemas
  • Collaborate with architects, business analysts, and DevOps teams to deliver scalable and resilient solutions.
  • Implement RESTful APIs and integrate with downstream and upstream systems.
  • Ensure high availability, fault tolerance, and performance tuning of Kafka and Java applications.
  • Strong knowledge of SQL and NoSQL databases (e.g., Oracle, PostgreSQL, MongoDB).
  • Ability to build abstract, modularized reusable code components.
  • Hands-on experience in generating/parsing XML, JSON documents
  • Participate in code reviews, sprint planning, and production support activities.
  • Troubleshoot and resolve production issues with a focus on root cause analysis.
  • Familiarity with CI/CD pipelines, Git, Maven/Gradle
  • Experience working in Agile/Scrum environments.
  • Excellent problem solving and communication skills

Responsibilities
  • Design, develop, and maintain Java based enterprise applications using Spring Boot and microservices architecture.
  • Build and manage event driven systems using Apache Kafka, including producers, consumers, topics, partitions, and schemas
  • Collaborate with architects, business analysts, and DevOps teams to deliver scalable and resilient solutions.
  • Implement RESTful APIs and integrate with downstream and upstream systems.
  • Ensure high availability, fault tolerance, and performance tuning of Kafka and Java applications.
  • Strong knowledge of SQL and NoSQL databases (e.g., Oracle, PostgreSQL, MongoDB).
  • Ability to build abstract, modularized reusable code components.
  • Hands-on experience in generating/parsing XML, JSON documents
  • Participate in code reviews, sprint planning, and production support activities.
  • Troubleshoot and resolve production issues with a focus on root cause analysis.
  • Familiarity with CI/CD pipelines, Git, Maven/Gradle
  • Experience working in Agile/Scrum environments.
  • Excellent problem solving and communication skills

Qualifications
  • Strong hands-on 8+ years of experience as Java Developer with strong Kafka expertise to design, develop, and support high-performance, event driven applications

*This position pays up to $125k in base salary, depending on skills and experience.
About Us
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL's Human Resources team, as well as our hiring managers.
About the Team
EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration - and we've been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that's unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It's our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we're some of the best in the business. Contact us to see how we can help you achieve your goals.

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