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Exatech

Exatech

10 jobs near Columbus, OH

Exatech Inc

SRE Lead/Architect

Atlanta, GA · On-site

$53.25 - $72.75/hr

SRE Lead/Architect Performance Engg, AWS, Dynatrace, Cloudwatch, Python, resiliency, chaos engg. Atlanta GA Hybrid work

Exatech Inc

Business Analyst with Oracle Apex

Seattle, WA · On-site

$68.25 - $94.25/hr

Job Title: Business Analyst with Oracle Apex Location: Seattle WA (Remote) "Overview of Business Analyst Roles with Oracle Methodology Business Analysts (BAs) with expertise in Oracle methodologies ...

Exatech Inc

Azure Data Solutions Architect

Dallas, TX · On-site

$62.75 - $81.75/hr

Azure Data Solutions Architect Remote Xebia is in need of a leading technical contributor who can consistently take a business or technical problem, work it to a well-defined data problem ...

Prod Support Lead - Guiding Care

Exatech Inc

Cincinnati, OH • On-site

Other

Posted 4 days ago

Job description

We are hiring

Prod Support Lead - Guiding Care

Remote

Responsibilities

  • Provide L3 production support for Healthcare Payer applications.
  • Support GuidingCare and Facets production environments.
  • Investigate and resolve production incidents while meeting SLA commitments.
  • Perform detailed Root Cause Analysis (RCA) and implement preventive measures.
  • Troubleshoot application, SQL, API, and integration issues.
  • Develop automation using Python, PowerShell, or Shell scripting to reduce manual operational effort.
  • Work closely with Development, Infrastructure, and Business teams during production incidents.
  • Monitor application health and proactively identify potential issues.
  • Participate in production releases, deployments, and post-release validation.
  • Create and maintain technical documentation, SOPs, and knowledge articles.
  • Ensure compliance with HIPAA and healthcare security standards.
    Required Skills:
  • Experience in L3 production support, system administration, or development related to healthcare management systems (on Facets platform).
  • Experience in .NET (C#, ASP.NET, SQL Server) and Guiding Care
  • Experience with claims processing, benefits management, and provider network management in the healthcare space.
  • Strong familiarity with databases and writing complex SQL queries.
  • Experience in system integrations, including REST APIs.
  • Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable.
  • Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage

Technical Skills:

  • Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP).
  • Experience with web services.
  • Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
  • Knowledge of HIPAA and other healthcare regulations is a plus.
  • Usage of AI in Application Support
  • Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus.
  • Knowledge of HIPAA and other healthcare regulations is a plus.
  • Usage of AI in Application Support

Thanks and Regards

Syed Moiz

Business Development & Sr Delivery Manager

EXATECH INC.

Global IT Consulting | AI | Software Engineering | Data & Analytics | Staff Augmentation

Email:

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