Entrega

Entrega

3 jobs near Columbus, OH

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. The Strategic Program Manager will support the Director of Service ...

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. The company is seeking an experienced Service Delivery Manager to lead the ...

Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. They are seeking an experienced Client Delivery Lead responsible for ...

Strategic Program Manager

Strategic Program Manager

Entrega

Troy, MI • On-site

Full-time

Posted 3 days ago


Job description

Job Summary:
Entrega is a Michigan-headquartered technology professional services firm delivering enterprise solutions to global clients. The Strategic Program Manager will support the Director of Service Performance Management by driving cross-functional strategic initiatives and ensuring that enterprise-level initiatives move from strategy to disciplined execution.
Responsibilities:
• Lead cross-functional strategic initiatives sponsored by executive leadership
• Translate high-level objectives into structured program roadmaps and milestones
• Drive implementation of operating model enhancements, governance rollouts, and performance frameworks
• Coordinate stakeholders across Service Delivery, Resource Operations, HR, Finance, and Client Services
• Identify execution risk early and escalate when accountability stalls
• Ensure initiatives are completed with measurable adoption and impact
• Maintain and manage the SPM initiative roadmap
• Establish structured cadence for initiative tracking and reporting
• Develop dashboards and executive-ready visibility into program status
• Monitor interdependencies across SPM functions (Resource Operations, HR Operations, Delivery Systems, etc.)
• Reinforce governance standards and structured execution discipline
• Convert ambiguous executive concepts into actionable implementation frameworks
• Develop playbooks, governance documentation, and rollout artifacts
• Design accountability matrices and milestone tracking systems
• Support the Director of SPM in prioritizing initiatives based on organizational impact
• Ensure initiatives align with margin discipline, utilization performance, and structural integrity
• Facilitate structured decision-making across senior leaders
• Hold stakeholders accountable to agreed-upon milestones
• Drive clarity in roles, responsibilities, and execution sequencing
• Support change adoption and communication planning
• Serve as a trusted operational partner to the Director of SPM
Qualifications:
Required:
• 7–12+ years of experience in program management, enterprise transformation, consulting, or operational leadership roles
• Demonstrated experience leading cross-functional strategic initiatives
• Strong systems-thinking and structured problem-solving capability
• Experience building governance frameworks, rollout plans, and executive dashboards
• High comfort operating in ambiguity and driving clarity
• Strong executive communication skills
• Bachelor’s degree in Business, Operations, Engineering, or related field required
Preferred:
• Experience in professional services or consulting environments strongly preferred
• Financial acumen and understanding of margin and utilization dynamics preferred
• MBA or advanced leadership credentials preferred
Company:
Entrega is a leading technology and information partner for business,create and manage complex web applications. Founded in 2001, the company is headquartered in Troy, USA, with a team of 51-200 employees. The company is currently Growth Stage.