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60 Enfusion Application Support Analyst Jobs Hiring Near You

Embark on a transformative journey as an Application Support Analyst. At Barclays, our vision is clear -to redefine the future of banking and help craft innovative solutions. In this role, you will ...

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The Application Support Analyst is a dedicated Level 2 Application Support professional responsible for providing production support, issue resolution, and operational stability for critical business ...

Application Support Analyst Job Type: Contract Duration: 12 Months Location: Jersey City, NJ 07311 Hybrid role - 2 to 3 days/week onsite Job Overview: * Work as part of a global team across Americas ...

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Application Support Analyst

PeopleSERVE, Inc.

Boston, MA • On-site

Full-time

Re-posted 24 days ago


Job description

Job Summary:
PeopleSERVE, Inc. is seeking an Application Support Analyst who will be responsible for resolving application issues and defining business requirements. The role involves working closely with users to enhance application functionality and ensuring effective system performance through testing and documentation.
Responsibilities:
• Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
• Work with users to resolve tiers 2 and 3 application or technical problems
• Work with users to define business requirements; define and implement processes for these requirements
• Perform systems testing on enhancements, upgrades, or modification projects
• Prepare detailed report specifications for reports requested by users
• Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
• Train users on application functions, features and operations
• Write or provide succinct production documentation as required
• Troubleshoot and identify root cause analysis for systems issues
Qualifications:
Required:
• A Bachelor's degree in Computer Science or related field
• Four (4) years of experience in information systems programming and analysis including design, development, and implementation
• Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
• Three (3) years hands-on experience writing SQL queries with multiple tables
• Effective organizational and analytical skills
• Hands-on experience with relational data bases
• Hands-on experience with complex SQL queries
• Ability to learn complex applications from both the user perspective and the administrative/”back end” perspective
Company:
PeopleSERVE, Inc is a technology recruitment firm servicing New England since 1999. Founded in 1999, the company is headquartered in Newton, USA, with a team of 11-50 employees. The company is currently Early Stage.

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About PeopleSERVE

Sourced by ZipRecruiter

PeopleSERVE, Inc is a technology recruitment firm servicing the Boston market since 1999. As a result of the Management Buyout in 2018, PeopleSERVE has returned to its roots as a privately held provider. Headquartered in Boston, with satellite operations along the East Coast, our staff averages over 10 years of industry experience.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Boston, MA, US

Year founded

1999

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