WO-002 Help Desk Lead Position Summary The Help Desk Lead supports mission-critical objectives under the referenced work order by leading and managing a technical help desk team ensuring high-quality ...
Endurion
46 jobs near Columbus, OH
WO-002 Help Desk Lead Position Summary The Help Desk Lead supports mission-critical objectives under the referenced work order by leading and managing a technical help desk team ensuring high-quality ...
Position Description Position Summary The Help Desk Support Engineer supports mission-critical objectives under the referenced work order by providing technical support for JIRA, GitLab, and other ...
Position Description Position Summary The Help Desk Support Engineer supports mission-critical objectives under the referenced work order by providing technical support for JIRA, GitLab, and other ...
WO-001 Cloud Security Engineer Position Summary The Cloud Security Engineer supports mission-critical objectives under the referenced work order by implementing security controls and frameworks ...
WO-001 Cloud Security Engineer Position Summary The Cloud Security Engineer supports mission-critical objectives under the referenced work order by implementing security controls and frameworks ...
Position Summary The Data Governance & Metadata Scientist supports mission-critical objectives under the referenced work order by developing, implementing, and maintaining data governance frameworks ...
Position Summary The Data Governance & Metadata Scientist supports mission-critical objectives under the referenced work order by developing, implementing, and maintaining data governance frameworks ...
Position Description Position Summary The Procurement Manager supports mission-critical objectives under the referenced work order by overseeing the procurement lifecycle including vendor ...
Position Description Position Summary The Procurement Manager supports mission-critical objectives under the referenced work order by overseeing the procurement lifecycle including vendor ...
Position Description Position Summary The JIRA Administrator supports mission-critical objectives under the referenced work order by configuring, managing, and optimizing JIRA as the primary ...
Position Description Position Summary The JIRA Administrator supports mission-critical objectives under the referenced work order by configuring, managing, and optimizing JIRA as the primary ...
WO-001 Data Integration Specialist Position Summary The Data Integration Specialist supports mission-critical objectives under the referenced work order by managing data ingestion, transformation ...
WO-001 Data Integration Specialist Position Summary The Data Integration Specialist supports mission-critical objectives under the referenced work order by managing data ingestion, transformation ...
seeks a motivated, career and customer-oriented Video Teleconferencing Technician to join our team in Doral, FL. Responsibilities include but are not limited to: • Tier I & II customer support • ...
seeks a motivated, career and customer-oriented Video Teleconferencing Technician to join our team in Doral, FL. Responsibilities include but are not limited to: • Tier I & II customer support • ...
WO-010 Technical Instructor Position Summary The Technical Instructor supports mission-critical objectives under the referenced work order by developing and delivering technical training on EDA ...
WO-010 Technical Instructor Position Summary The Technical Instructor supports mission-critical objectives under the referenced work order by developing and delivering technical training on EDA ...
Overview Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and ...
Overview Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and ...
WO-010 Training Coordinator Position Summary The Training Coordinator supports mission-critical objectives under the referenced work order by overseeing planning, execution, and reporting of all ...
WO-010 Training Coordinator Position Summary The Training Coordinator supports mission-critical objectives under the referenced work order by overseeing planning, execution, and reporting of all ...
WO-012 Risk and Compliance Analyst Position Summary The Risk and Compliance Analyst supports mission-critical objectives under the referenced work order by conducting requirements analysis ...
WO-012 Risk and Compliance Analyst Position Summary The Risk and Compliance Analyst supports mission-critical objectives under the referenced work order by conducting requirements analysis ...
Position Description Position Summary The GitLab Administrator supports mission-critical objectives under the referenced work order by administering, maintaining, and optimizing GitLab for version ...
Position Description Position Summary The GitLab Administrator supports mission-critical objectives under the referenced work order by administering, maintaining, and optimizing GitLab for version ...
MANTECH seeks a motivated, career and customer-oriented Senior Virtual Desktop Infrastructure Engineer to join our team in Doral, FL. Responsibilities include but are not limited to: • Lead ...
MANTECH seeks a motivated, career and customer-oriented Senior Virtual Desktop Infrastructure Engineer to join our team in Doral, FL. Responsibilities include but are not limited to: • Lead ...
Position Description Position Summary The Procurement Analyst supports mission-critical objectives under the referenced work order by tracking expenditures, managing procurement cycles, and ensuring ...
Position Description Position Summary The Procurement Analyst supports mission-critical objectives under the referenced work order by tracking expenditures, managing procurement cycles, and ensuring ...
WO-001 Cloud Web Developer Position Summary The Cloud Web Developer supports mission-critical objectives under the referenced work order by designing, developing, and maintaining secure cloud-based ...
WO-001 Cloud Web Developer Position Summary The Cloud Web Developer supports mission-critical objectives under the referenced work order by designing, developing, and maintaining secure cloud-based ...
WO-006 Full-Stack Data Engineer Position Summary The Full-Stack Data Engineer supports mission-critical objectives under the referenced work order by developing, maintaining, and optimizing data ...
WO-006 Full-Stack Data Engineer Position Summary The Full-Stack Data Engineer supports mission-critical objectives under the referenced work order by developing, maintaining, and optimizing data ...
seeks a motivated, career and customer-oriented Voice and Video Engineer to join our team in Doral, FL. Responsibilities include but are not limited to: • Designs, implements, and maintains complex ...
seeks a motivated, career and customer-oriented Voice and Video Engineer to join our team in Doral, FL. Responsibilities include but are not limited to: • Designs, implements, and maintains complex ...
WO-009 Cloud Engineer with Security Clearance
$52.75 - $70.50/hr
WO-009 Cloud Engineer Position Summary The Cloud Engineer supports mission-critical objectives under the referenced work order by designing, deploying, and maintaining GovCloud-based infrastructures ...
WO-009 Cloud Engineer with Security Clearance
$52.75 - $70.50/hr
WO-009 Cloud Engineer Position Summary The Cloud Engineer supports mission-critical objectives under the referenced work order by designing, deploying, and maintaining GovCloud-based infrastructures ...
Position Description Position Summary The Business Process Engineer supports mission-critical objectives under the referenced work order by supporting process improvements and workflow optimizations ...
Position Description Position Summary The Business Process Engineer supports mission-critical objectives under the referenced work order by supporting process improvements and workflow optimizations ...
Contractor
Posted 24 days ago
Job description
The Help Desk Lead supports mission-critical objectives under the referenced work order by leading and managing a technical help desk team ensuring high-quality IT support services for cloud-based and on-premises environments. This role manages global authentication support operations and ensures SLA compliance. This future opportunity is contingent upon award. Job Description
• The Help Desk Lead is responsible for leading and managing a help desk team, implementing IT support workflows, and ensuring SLA compliance.
• The position requires proficiency in ticketing system administration (JIRA, ServiceNow), troubleshooting, and ITIL service management principles.
• Leaders will manage remote desktop management, enterprise device provisioning, and IT asset tracking.
• The role includes managing global authentication support operations. Required Qualifications and Experience
The contractor shall provide personnel who meet one of the following requirements:
• Bachelor's degree in Information Technology, Computer Science, or a related field; or
• A minimum of five (5) years of professional experience in IT service management. Candidates must have demonstrated experience in the following areas:
• Managing a help desk team.
• Implementing IT support workflows.
• Ensuring Service Level Agreement (SLA) compliance.
• Remote desktop management and enterprise device provisioning.
• IT asset tracking and management. Required Skills and Competencies
• Expertise in ITIL service management principles and troubleshooting methodologies.
• Working knowledge of ticketing system administration (JIRA, ServiceNow).
• Proficiency in remote desktop management and enterprise device provisioning.
• Strong customer service, team leadership, and incident resolution skills.
• Ability to manage global authentication support operations. Education
• Bachelor's degree in a relevant field, or an equivalent combination of education and experience.
• ITIL Foundation Certification (Preferred, Not Required)
• Microsoft Certified: Modern Desktop Administrator Associate (Preferred, Not Required)
• CompTIA A+ (Preferred, Not Required) Clearance Requirement
• An active TS/SCI security clearance is required for on-site duty location.