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What is it like to work at Employment Solutions?

Employment Solutions appears to be a professional and supportive organization that prioritizes the well-being and growth of its employees. The company's mission-driven approach and collaborative team structure enable employees to work together to achieve their goals in a dynamic and inclusive work environment. Working at Employment Solutions may appeal to individuals who value making a positive impact in their community and are passionate about providing employment services to job seekers and employers.

What makes Employment Solutions an attractive place to work?

Employment Solutions is a reputable staffing agency that specializes in providing workforce solutions to various industries, positioning itself as a trusted partner for businesses and job seekers alike. The company's workplace is characterized by a collaborative environment that fosters innovation, teamwork, and open communication, allowing employees to grow professionally and contribute to the organization's success. By joining Employment Solutions, individuals can expect opportunities for career advancement, skill development, and making a meaningful impact in the lives of job seekers and clients.

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Infographic showing various Job Developer job openings at Employment Solutions in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% Physical job distribution.

Customer Service Specialist

Employment Solutions of New York, Inc.

Milford, CT • On-site

$17 - $22.50/hr

Other

Posted yesterday

New

Job description

Are you a customer service superstar?

Employment Solutions is partnering with a client company to hire a Sales Support / Customer Service Representative to work on site in Milford, CT. This is a direct hire full-time position with outstanding benefits. Our client manufactures and sells high-performance metal components & assemblies.


Responsibilities:

  • Support field sales and serve as the liaison between the customer and our quality, engineering and manufacturing departments
  • Great customer service and account maintenance duties including scorecard and portal management
  • Review orders for accuracy, coordinate order entry activity, and expedite order information to internal departments, external customers and sales organizations
  • Prepare and coordinate customer quotations and proposals (either directly to customers or with field sales representatives)
  • Maintain CRM database and customer data within company systems including ERP & CRM systems
  • Monitor account activity, analyze overall account performance, and provide sales forecasts.
  • Occasional travel to customer locations (10%), possible overtime


Required Education and Experience:

  • BS degree or BA degree a plus
  • 5+ years’ experience in sales support
  • Previous business and sales experience in manufacturing environment highly desired
  • Proficient in MS Office, CRM, Teams
  • Knowledge of technical and mechanical aspects of products and services
  • Knowledge of pricing strategies and negotiation techniques
  • Excellent communication skills
  • Excellent organizational abilities to work effectively on multiple projects
  • Problem-solving aptitude and ability to ‘think on your feet’ a must
  • Knowledge of factory production and engineered solutions a plus


If you would like to learn more, please send your resume to: grace.kushan@esnyinc.com

Apply