Empire Electronics

Empire Electronics is looking for a dynamic individual for growth and leadership opportunities in the automotive industry. This Program Manager will manage all aspects of assigned customers including, but not limited, to:

Ø Team Leader for the Customer Support team.

Ø Management of resources to ensure on time, on budget, job launch

Ø Ensure launch timing is consistent with Customer expectations

Ø Assign resources for all Customer requests/expectations and follow up with the Customer support team to completion

Ø Provide requested reports from upper management with effective communication techniques

· Prepare Weekly Program Management Report to present to the President and High level manager at the manufacturing plant.

· Prepare Weekly New Sales Report to present to Chief Financial Officer and Sale Account Managers.

· Weekly Launch Report to present to Chief Financial Officer and Production Scheduling team to prepare for future SOPs (start of production) and purchasing of raw material.

Ø Monitor the Customer support team for continuous improvement

Ø Primary customer contact for commercial/engineering issues

Ø Sales Support

o Make sales calls with Salesmen when necessary

o Seeking new opportunities with Customers

o Ongoing management of Customer orders/monthly sales

Ø Liaison between the plant and the Customer

o Support plant objectives with the Customer

o Support Customer objectives with the plan

ENGINEERING

Ø Enter all new job work orders in the system as received by our Customers.

Ø Meet with Customers for Design Reviews.

Ø Establish priorities on Customer requests.

Ø Support Customers on Product Launches and Engineering changes.

Ø Customer Engineering Support, including Design recommendations

Ø Support customer on site for Product Launches and Engineering Changes

Ø Manage team of Engineers at Empire Electronics Honduras to comply with Customer requirements

PRODUCTION SCHEDULING

Ø Assist with Master Production Schedule (MPS) and Raw Material Authorization letters to start ordering material for future Program Launches.

Ø Review any problems to deliver parts to customer on time.

Ø Plan for start of production (SOP).

Ø Provide financial analysis to launch within budget.

Ø Provide program launch readiness report

Ø Manage team to plan for End of Production and start of Service part production.

Ø Evaluate program length and sale forecast

Ø Review New Sales report with Production Scheduling team.

Ø Coordinate Engineering change launches, and review raw material inventory and obsolete analysis.

Ø Plan for End of Production and start of Service parts shipments.

Ø Coordinate scheduled product sorts and shipments of certified material to Customer when we have quality concerns.

QUALITY

Ø Periodic visits at Customer assembly lines and coordinate any potential improvements before Launch phase.

Ø Coordinate sorting or rework activity at Customers.

Ø Coordinate in-house sorts and reworks with sorting team.

Ø Coordinate for the return of defective parts back to Honduras for root cause analysis and follow up on tracking

Ø Establish priorities on material certification to hit delivery dates.

Ø Manage to have all parts that present quality concerns to be On Hold.

Ø Manage customer’s scorecards and evaluate delivery performance, quality conformance and cost reduction projects. (VAVE)

Ø Manage customer service engineers at Empire Electronics Honduras for prompt 8D response to Customer and Customer expectations

Ø Follow up the delivery of root cause analysis to Customer on time.

QUOTING

Ø Coordinate Quote Transfer meeting to review all material and labor involved on all new products.

Ø Make changes to quotes of material based on Customer requirements and specification compliance.

Ø Work on requotes when Customer makes engineering changes to the products.

Ø Provide any VAVE suggestions on material to reduce cost on products.

Ø Work on cost breakdowns per Customer’s requirements

Ø Review prices of components and the vendors selected during the quoting process.

Ø Review processes that the part will go through during the manufacturing process to calculate labor.

TOOLING

Ø Coordinate work on the design of VI components for new products.

Ø Coordinate work on engineering changes per Customer requirements and design improvements requested by our molding department.

Ø Coordinate to evaluate tool design and cost.

Ø Evaluate and review capital equipment investment.

Ø Coordinate to do a design review and make sure we comply with Customer and USCAR requirements.

Ø Coordinate request of all laboratory tests and develop DVP&R to send to customer.

Ø Coordinate review of all VI Engineering changes.

Qualifications:

• Bachelor's Degree in Engineering or related field
• 1-2 years experience in related field
• Automotive Industry experience required
• *Bilingual speaking Spanish a PLUS

Empire Electronics, Inc. is the leading North American Automotive Supplier of Exterior Lighting Harnesses, Printed Circuit Board Assemblies, and Components. We collaborate with OEMs and leading automotive suppliers to design, develop and manufacture a full range of products, such as printed circuit board assemblies, sockets, connectors, and plastic-injection molded components for the automotive market. We are leaders in producing high-volume, error-free wiring harnesses, sockets, connectors and other injection-molded components. Empire Electronics is a vertically-integrated company, which allows us to provide customers the most competitively-priced products in the industry.

Mission
Since 1981, we have developed a vertically integrated supply chain aimed at satisfying our customers’ needs. Thanks to our engineering, manufacturing, and testing capabilities, we have reduced cost and increased quality all in the effort to bring our customers components – from design through validation – as rapidly as possible. At Empire, we stringently adhere to our customers’ specifications and make sure all of their requirements are fulfilled.

Vision
At Empire, we aspire to become the best automotive Tier 2 supplier in the world. By consistently exceeding industry standards in terms of quality and costs and being environmentally conscious, we aim to surpass our customers’ expectations with our products and services. Through our highly skilled management team and dedicated workforce, we strive to lead and innovate our way to further