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Emerald Eye Center

8 jobs near Columbus, OH

Front Desk Manager for Ophthalmology Office

Emerald Eye Center Inc

Encino, CA • On-site

$22 - $28/hr

Full-time

Re-posted 22 days ago

Job description

About the Role:
Join the Emerald Eye Center Inc. as a Front Desk Manager, where you'll be the welcoming face of our ophthalmology practice in Encino, CA. We are looking for a dynamic individual who thrives in a fast-paced environment and is passionate about providing exceptional patient care.

Responsibilities:
  • Manage front desk operations, ensuring a smooth and efficient patient check-in and check-out process.
  • Supervise and train front desk staff to deliver outstanding customer service.
  • Schedule appointments and manage the calendar for multiple ophthalmologists.
  • Handle patient inquiries and resolve any issues promptly and professionally.
  • Maintain accurate patient records and ensure compliance with HIPAA regulations.
  • Process insurance claims and verify patient insurance information.
  • Assist in managing office supplies and inventory for the front desk.
  • Collaborate with clinical staff to enhance patient experience and streamline operations.
Qualifications:
  • Proven experience in a front desk or administrative role, preferably in a healthcare setting.
  • Strong communication skills, with fluency in both English and Spanish preferred.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work effectively under pressure.
  • Strong interpersonal skills and a friendly demeanor.
  • High school diploma or equivalent; relevant certifications are a plus.
  • Commitment to providing exceptional patient care and service.
About Us:
Emerald Eye Center Inc. has been serving the Encino community for over a decade, providing top-notch eye care services. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate a supportive work environment that values professional growth and teamwork.