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The Behavioral Health Professional (BHP) (Elk Ridge) provides a range of services inclusive of primary care behavioral health, crisis management, mental health assessment, counseling services, and coordination of care to patients as part of the integrated health team at an Elk Ridge Community Health location assigned by management. In this role, the BHP coordinates behavioral health care with the primary care medical and behavioral health teams and promotes ongoing collaboration and cohesiveness between those teams to ensure delivery of whole health care to patients. BHPs facilitate seamless, unduplicated services with various departments within clinic settings related to primary care and behavioral health specialty care services. BHPs deliver a range of interventions consistent and appropriate to the clinic setting, model of care, and role assigned. Interventions may include brief health behavior focused primary care population-based consultations to psychotherapeutic approaches supportive of behavioral health specialty care. Depending upon the skills and qualifications of the BHP and the needs of the organization, additional services may include the clinical supervision of non-independently licensed providers toward independent licensure.

The primary goal of the Elk Ridge Community Health Behavioral Health Professional (BHP) (Elk Ridge) is to support Elk Ridge’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. 

The following functions and responsibilities will contribute to Elk Ridge Community Health to achieve its KEY RESULTS:

• World Class Experience for staff and patients
• Healthier patients and employees
• Positive Financial Result

Other Duties and Responsibilities: 

• In support of the Mission and Vision of Elk Ridge Community Health, will at all times represent themselves as a professional role model of Elk Ridge Community Health serving as a positive informational source for members of the community. 
• Supports Elk Ridge Community Health by participating in community events which promote good health, and which contribute to a broader awareness and understanding of Elk Ridge Community Health and the many services provided to the community.
• Participates in all appropriate health care activities related to Elk Ridge Community Health on a local, state, and national level to maintain and enhance Elk Ridge’s image with health agencies, professional associations, and the general public.
• Ensures and supports the cost-effective use of materials, supplies, and equipment by limiting waste of all organizational supplies and resources. 
• In accordance with policies and procedures, ensures that documentation of hours worked is completed accurately, as well as signed-off/approved in a timely manner. 
• Employees must maintain their skills proficiency with Elk Ridge Community Health operating systems and/or software programs by adapting to changing requirements and successfully learning and demonstrating new skills in response to software, system, and program improvements or upgrades.
• Implements specialized and/or behavioral health operational policies and procedures across departments through staff training regarding patient referrals, warm handoffs, EMR referral documentation, patient screenings, and community referrals to specialized mental health providers.
• Develops staff educational materials to increase awareness of integrated behavioral services, scope of care, and how each department coordinates their respective role and function in supporting the integrated model. 
• Provides on-site, day to day guidance and role clarification with various departments as needed to improve coordination of integrated services. 
• Maintains exceptional level of customer service; address and resolve complaints; serve as an example by providing excellent service to internal and external customers, employees and patients. 
• Assists as needed, in orienting new BHP staff to the care model specific to the clinic setting and assigned role appropriate to primary care BH consultation and/or specialty care BH models and services. Introduce new medical staff to both models as part of their employee orientation at Elk Ridge and as directed.

Joint Commission Responsibilities: 

• Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
• Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.

Minimum Qualifications:

• Master’s degree in a behavioral health field (i.e., social work, counseling, psychology). 
• Three (3) years’ post-graduate clinical experience in behavioral health, community health centers, primary care, or behavioral health settings.
• Arizona Licensed Behavioral Health Professional; current, valid and in good standing. 
• Current certification in Basic Life Support (BLS) for health care providers.
• Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.

If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.

Preferred Qualifications:

• Five (5) years’ working experience in community health centers, primary care, or behavioral health settings. 
• Independently Licensed in the State of Arizona as a Behavioral Health Professional at the Independent level including any of the following:  
  • Licensed Clinical Social Worker (LCSW).  
  • Licensed Professional Counselor (LPC). 
  • Licensed Psychologists.
• Current Certification from the Arizona Board of Behavioral Health Examiners for Clinical Supervision.
• Bilingual (English/Spanish) with the ability to speak, read and write in both languages.