Elite Integration

This is a senior-level field technician and programmer position. Applicants must have hands-on experience programming, commissioning, and troubleshooting Control4, Crestron Home, Crestron, Savant, or comparable integrated control systems.

Position Overview

• Design, install, program, commission, troubleshoot, and support advanced AV, automation, networking, security, surveillance, lighting control, and smart technology systems.
• Work on high-end residential and commercial projects throughout the Phoenix area.
• Take ownership of field problems, communicate professionally with clients, and deliver clean, reliable systems.
• This is not an entry-level installer, helper, alarm-only, or basic TV-mounting position.

Core Responsibilities

• Install, configure, program, test, troubleshoot, and service integrated AV and automation systems.
• Program and support Control4, Crestron Home, Crestron, Savant, or comparable control platforms.
• Commission systems before client turnover to confirm proper operation and reliability.
• Troubleshoot control systems, networks, Wi-Fi, amplifiers, speakers, video distribution, source equipment, remotes, touchscreens, surveillance cameras, security systems, lighting control, and connected devices.
• Read and interpret plans, wiring diagrams, schematics, equipment layouts, and project scopes.
• Terminate, test, label, and troubleshoot network, speaker, control, coaxial, HDMI, fiber, and other low-voltage cabling.
• Install and configure audio systems, including amplifiers, speakers, subwoofers, microphones, soundbars, distributed audio equipment, and related components.
• Build, dress, wire, and service equipment racks using organized and serviceable wiring practices.
• Perform field service visits for maintenance, troubleshooting, repairs, upgrades, and client support.
• Document system configurations, troubleshooting steps, service notes, and job progress accurately.
• Communicate professionally with clients, builders, designers, project managers, coworkers, and other trades.
• Lead or support other technicians in the field depending on project needs.
• Provide occasional weekend phone support when required.

Required Qualifications

• Minimum 5 years of professional low-voltage, AV, automation, or technology integration experience.
• Required: hands-on programming experience with Control4, Crestron Home, Crestron, Savant, or a comparable control platform.
• Strong understanding of residential and/or commercial AV system installation and troubleshooting.
• Strong knowledge of low-voltage wiring standards, cabling practices, terminations, testing, and labeling.
• Ability to troubleshoot control programming, signal flow, network connectivity, audio issues, video issues, device communication problems, and hardware failures.
• Ability to read and understand blueprints, plans, schematics, wiring diagrams, and technical documentation.
• Ability to work independently without constant supervision and solve field problems accurately.
• Clean workmanship and organized installation practices.
• Professional communication skills and strong customer service standards.
• Valid driver’s license and clean driving record.
• Must provide basic hand tools, testing equipment, and 4 ft. and 6 ft. ladders.

Preferred Experience

• Control4 certification.
• Crestron Home programming experience.
• Lutron lighting control or motorized shade experience.
• Networking experience with Ubiquiti, Araknis, eero, or similar systems.
• Security system experience with DSC, Qolsys, Alarm.com, or similar platforms.
• Surveillance system experience with NVRs, IP cameras, and remote access configuration.
• Experience with distributed audio, video distribution, home theaters, conference rooms, and equipment racks.
• Experience coordinating with builders, electricians, designers, and other trades on active construction projects.
• ProjX360 project management experience a plus

Company-Provided Equipment and Benefits

• Company laptop.
• Company cell phone.
• Shop vacuum.
• Full-size cargo van with GPS.
• Fuel card.
• Business credit card for approved job-related purchases.
• 8 ft. and 12 ft. ladders.
• 401(k) profit sharing.
• Long-term opportunity with an established Phoenix technology integration company.

Who Should Apply

• Senior-level AV, automation, or low-voltage integration technicians with actual programming and commissioning experience.
• Technicians who can troubleshoot complex systems without constant supervision.
• Candidates who understand clean wiring, reliable system design, professional jobsite conduct, and client-facing service.
• Do not apply if your experience is limited to basic TV mounting, helper work, wire pulling, alarm-only installation, or general handyman work.

Join us if you're passionate about pushing the boundaries of audiovisual technology! Bring your technical expertise into a role that challenges you daily while offering opportunities for growth in a vibrant environment dedicated to innovation and excellence.

Benefits:

• 401(k)
• Life insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• technology integration: 5 years (Required)

License/Certification:

• Control4, Crestron, or Savant certification (Preferred)

Work Location: In person

Annual Pay range is based on a full time hourly rate that may include overtime. Actual annual pay will vary with hours worked. Weekly hours could range from 35-45 hours per week.