Houston, TX · On-site
$50K - $58K/yr
Position Summary The Warranty Claims Specialist administers product warranty claims from initial intake through resolution. The position reviews claim documentation, evaluates information against ...
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Houston, TX · On-site
$50K - $58K/yr
Position Summary The Warranty Claims Specialist administers product warranty claims from initial intake through resolution. The position reviews claim documentation, evaluates information against ...
Atlanta, GA · On-site
$75 - $80/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Territory Sales Manager - Atlanta, Georgia ...
Atlanta, GA · On-site
$75 - $80/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Territory Sales Manager - Atlanta, Georgia ...
Atlanta, GA · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
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Atlanta, GA · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
LA · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
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LA · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
North Wilkesboro, NC · On-site
$85 - $115/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Process Engineer Full Time Professional ...
North Wilkesboro, NC · On-site
$85 - $115/hr
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Process Engineer Full Time Professional ...
Houston, TX · On-site
$90K - $100K/yr
Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply Chain, Customer Experience & Warranty Location: Houston TX General Function The Customer Experience ...
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Houston, TX · On-site
$90K - $100K/yr
Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply Chain, Customer Experience & Warranty Location: Houston TX General Function The Customer Experience ...
Houston, TX · On-site
$30.29 - $31.73/hr
DIVISION/LOCATION: Plycem USA POSITION TITLE: Business Analyst REPORTS TO TITLE: Financial Planning and Reporting Manager GENERAL FUNCTION: The Business Analyst supports the Financial Planning ...
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Houston, TX · On-site
$30.29 - $31.73/hr
DIVISION/LOCATION: Plycem USA POSITION TITLE: Business Analyst REPORTS TO TITLE: Financial Planning and Reporting Manager GENERAL FUNCTION: The Business Analyst supports the Financial Planning ...
GENERAL FUNCTION Diagnose electrical and control malfunctions and difficulties and make repairs or adjustments as needed. Perform testing, installation, replacement or modification of components.
New
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GENERAL FUNCTION Diagnose electrical and control malfunctions and difficulties and make repairs or adjustments as needed. Perform testing, installation, replacement or modification of components.
New
White City, OR · On-site
$80K - $85K/yr
For over 75 years, Allura USA has been manufacturing and distributing fiber cement exterior building products that include lap siding, panels, soffits, shakes, and exterior trim. At Allura, we ...
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White City, OR · On-site
$80K - $85K/yr
For over 75 years, Allura USA has been manufacturing and distributing fiber cement exterior building products that include lap siding, panels, soffits, shakes, and exterior trim. At Allura, we ...
MS · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
New
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MS · Remote
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
New
White City, OR · On-site
$28.25 - $37.25/hr
... Elementia HR Recruitment Team.
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White City, OR · On-site
$28.25 - $37.25/hr
... Elementia HR Recruitment Team.
White City, OR · On-site
$21.61/hr
Entry Level Production Technician: $21.61 Hour Work Environment: * Operator will be working in a manufacturing facility, which can be noisy with cold and high-temperature environments. Strict ...
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White City, OR · On-site
$21.61/hr
Entry Level Production Technician: $21.61 Hour Work Environment: * Operator will be working in a manufacturing facility, which can be noisy with cold and high-temperature environments. Strict ...
Position: Director of Sales, West Location: WA, OR, ID, OR, UT,or CO Department: Sales Reports to: VP Sales Position Overview The Director of Sales leads the commercial strategy, revenue growth, and ...
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Position: Director of Sales, West Location: WA, OR, ID, OR, UT,or CO Department: Sales Reports to: VP Sales Position Overview The Director of Sales leads the commercial strategy, revenue growth, and ...
Position Overview The National Multifamily Sales Manager will lead Allura's strategy and revenue growth within the multifamily housing segment across the United States. This role is responsible for ...
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Position Overview The National Multifamily Sales Manager will lead Allura's strategy and revenue growth within the multifamily housing segment across the United States. This role is responsible for ...
Houston, TX · On-site
$90K - $100K/yr
Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply Chain, Customer Experience & Warranty Location: Houston TX General Function The Customer Experience ...
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Houston, TX · On-site
$90K - $100K/yr
Customer Experience Manager Department: Customer Experience Reports To: Director / Head of Supply Chain, Customer Experience & Warranty Location: Houston TX General Function The Customer Experience ...
Houston, TX · On-site
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
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Houston, TX · On-site
$75K - $80K/yr
POSITION SUMMARY The Territory Sales Manager is an outside sales role that achieves maximum sales profitability, growth, and account penetration within an assigned territory and/or market segment by ...
North Wilkesboro, NC · On-site
POSITION DESCRIPTION DIVISION/LOCATION: Fiber Cement Siding / Roaring River, NC POSITION TITLE: Process Engineer REPORTS TO TITLE: Plant Manager GENERAL FUNCTION The primary function of this position ...
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North Wilkesboro, NC · On-site
POSITION DESCRIPTION DIVISION/LOCATION: Fiber Cement Siding / Roaring River, NC POSITION TITLE: Process Engineer REPORTS TO TITLE: Plant Manager GENERAL FUNCTION The primary function of this position ...
White City, OR · On-site
$140 - $230/hr
Director of Sales (West Coast) Full Time Management White City, OR, White City, OR, US 2 days ago Requisition ID: 1710 Position: Director of Sales, West Location: WA, OR, ID, OR, UT,or CO Reports to ...
White City, OR · On-site
$140 - $230/hr
Director of Sales (West Coast) Full Time Management White City, OR, White City, OR, US 2 days ago Requisition ID: 1710 Position: Director of Sales, West Location: WA, OR, ID, OR, UT,or CO Reports to ...
North Wilkesboro, NC · On-site
$17 - $21/hr
This position will be given exposure into multiple manufacturing areas and will cross train for multiple skill sets. This opening, for example, will offer training in our Shapes Machine to Forklift ...
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North Wilkesboro, NC · On-site
$17 - $21/hr
This position will be given exposure into multiple manufacturing areas and will cross train for multiple skill sets. This opening, for example, will offer training in our Shapes Machine to Forklift ...
North Wilkesboro, NC · On-site
$30 - $31/hr
Diagnose mechanical malfunctions and make repairs or adjustments as needed. Perform testing, installation, replacement or modification of components. ESSENTIAL FUNCTIONS: * Diagnose mechanical ...
New
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North Wilkesboro, NC · On-site
$30 - $31/hr
Diagnose mechanical malfunctions and make repairs or adjustments as needed. Perform testing, installation, replacement or modification of components. ESSENTIAL FUNCTIONS: * Diagnose mechanical ...
New
$50K - $58K/yr
Full-time
Re-posted 13 days ago
Position Summary
The Warranty Claims Specialist administers product warranty claims from initial intake through resolution. The position reviews claim documentation, evaluates information against applicable warranties and installation requirements, coordinates technical review and inspections, communicates with customers and business partners, and prepares clear written recommendations and correspondence. This role reports to the Warranty Supervisor and works closely with Customer Experience, Technical Support, Sales, Operations, Supply Chain, Finance, and Legal.
Essential Responsibilities
Receive, document, acknowledge, and track residential and commercial product warranty claims.
Review claim submissions for completeness and request photographs, invoices, installation records, product information, samples, and other supporting documentation as needed.
Interpret applicable written warranties, product specifications, installation instructions, and internal procedures when evaluating claims.
Coordinate inspections, technical assessments, product sampling, and follow-up activity with internal technical personnel or approved third parties.
Analyze claim facts and prepare written claim summaries, findings, and recommendations for approval or resolution.
Resolve claims within established authority and escalate claims involving unusual facts, significant cost, litigation risk, safety issues, or policy exceptions.
Prepare clear and professional approval, settlement, replacement, request-for-information, and denial correspondence.
Communicate respectfully and consistently with homeowners, contractors, installers, distributors, dealers, sales representatives, and internal stakeholders throughout the claim process.
Maintain accurate and complete electronic claim files, status notes, financial information, aging, correspondence, and supporting documentation.
Track claim volume, cycle time, cost, root-cause themes, and recurring product or installation concerns; support reporting and process-improvement efforts.
Partner with Customer Experience, Technical Support, Sales, Operations, Supply Chain, Finance, and Legal to resolve claims and reduce avoidable customer impact.
Protect confidential customer and company information and comply with record-retention and document-management requirements.
Perform other related duties and special projects as assigned.
Required Qualifications
High school diploma or GED required; associate or bachelor's degree in business, construction, communications, or a related field preferred.
Three or more years of experience in warranty administration, claims handling, customer resolution, technical support, construction, building materials, or a related field preferred.
Ability to read and interpret written warranties, product information, installation instructions, technical documents, and business correspondence.
Strong written communication, documentation, conflict-resolution, and customer-service skills.
Ability to organize a high-volume caseload, establish priorities, meet deadlines, and follow matters through completion.
Sound judgment and the ability to evaluate information, identify inconsistencies, and recommend appropriate next steps.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint; experience with SAP, CRM, claims, or document-management systems is preferred.
Building-materials, construction, siding, roofing, or manufacturing experience is preferred.
Bilingual English/Spanish capability is a plus but not required.