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Edit Clean, Llc Dba Tide Cleaners

4 jobs near Columbus, OH

Counter Staff-Full Time

Edit Clean, LLC dba Tide Cleaners

Lubbock, TX • On-site

$10 - $13/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

Counter Staff - Full Time

Reports To: Counter Manager & General Manager 

Edit Holdings, LLC dba Tide Cleaners, is looking for a Counter Staff to join our team! We seek individuals who enjoy working with people, thrive in a team environment, and are passionate about delivering exceptional customer experience.

Key Responsibilities 

  • Live Our Core Values: Demonstrate Guest Service, Excellence, Commitment, Integrity, and Top Quality at all times. 
  • Customer Experience: Provide outstanding in-store service for dry cleaning and laundry pick-up/drop-off customers. 
  • Customer Relations: Manage customer inquiries via phone, email, and in-person; build rapport, identify needs, and resolve issues or complaints professionally. 
  • Garment Handling: Perform check-in/check-out tasks, tag and spot-check garments, and organize items per customer requests. 
  • Transaction Management: Accurately calculate prices and handle cash/credit transactions. 
  • Quality Assurance: Ensure all garments meet Tide Dry Cleaners' quality standards. 
  • Training & Development: Help train new employees in store procedures and processes.
  • Store Operations: Open/close the store, set and meet daily goals, and maintain a clean, organized counter area. 
  • Adaptability: Work in a fast-paced environment with attention to detail, while standing for extended periods. 
  • Other Duties: Perform additional tasks as assigned.

Qualifications 

  • Basic math skills and ability to recognize numbers. 
  • Self-motivated with a positive, energetic attitude. 
  • Strong leadership and teamwork qualities. 
  • Willingness to participate in ongoing training and development. 
  • Ability to stand for long periods. 
  • Previous experience in hospitality or customer service is preferred.

Shift and Schedule  

Store Hours:  

  • Monday–Friday: 6:30 AM – 7:00 PM 
  • Saturday: 8:00 AM – 5:00 PM 
  • Sunday: 10:00 AM - 3:00 PM

Full-Time: 32–40 hours per week  

Part-Time: Up to 29 hours per week 

Overtime: As necessary  

Benefits  

  • Health Insurance 
  • Vision 
  • Dental 
  • 401 (k) 
  • Yearly Paid Time Off 
  • Paid Holidays after a year of employment

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