Ecoplus Power

About EcoPlus Power

At EcoPlus Power, we're focused on making energy services simpler, more accessible, and more customer-focused. As our team continues to grow, we're looking for dependable people who enjoy working with clients and take pride in getting the details right.

We are currently seeking a Client Support & Data Associate to join our remote team. This entry-level position is ideal for someone who is organized, comfortable working with technology, and enjoys helping customers while handling day-to-day data and administrative tasks.

Position Overview

As a Client Support & Data Associate, you'll support clients throughout their experience with EcoPlus Power while helping maintain accurate customer and account information.

You'll spend your day communicating with clients, responding to questions, entering and updating information in company systems, and making sure records are complete and accurate.

This is a great opportunity for someone looking to build professional experience in client services, operations, data management, and the energy industry.

Key Responsibilities

• Provide friendly, professional support to clients by phone, email, and other communication channels
• Respond to client questions and assist with routine account requests
• Enter, update, and maintain client and account information in internal systems
• Review data for accuracy, completeness, and consistency
• Process client information and documentation in a timely manner
• Follow up with clients when additional information is required
• Maintain organized and accurate digital records
• Assist with routine reporting, data verification, and administrative tasks
• Escalate complex client issues to the appropriate team member
• Protect confidential client and company information
• Work collaboratively with team members while managing assigned tasks independently

Qualifications:

• High school diploma or equivalent
• Strong written and verbal communication skills
• Comfortable using computers, email, spreadsheets, and online systems
• Strong attention to detail and data accuracy
• Ability to organize information and manage multiple tasks
• Professional and positive approach to client interactions
• Ability to work independently in a remote environment
• Reliable internet connection and a suitable workspace
• Previous customer service, office administration, or data-entry experience is a plus, but not required

Why Join EcoPlus Power?

At EcoPlus Power, we all employees should have the opportunity to learn, contribute, and grow.

In this role, you'll gain hands-on experience working with clients, business systems, data, and day-to-day operations while developing skills that can support long-term career growth.

You'll also be part of a remote team where communication, accountability, and attention to detail matter.