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60 Esab Jobs Hiring Near You

ESAB

Customer Care Representative

Denton, TX · On-site

$15 - $20.50/hr

Acts as liaison between the customer, sales, and ESAB. * Focus on delighting the customer through effective customer service by investigating, analyzing, and resolving outstanding issues to achieve ...

ESAB

Sr. Manager, Quality Control

Hanover, PA · On-site

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Accounts Receivable Manager

Denton, TX · On-site

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Accounts Receivable Manager

Denton, TX

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Customer Care Representative

Denton, TX · On-site

$15 - $20.50/hr

Acts as liaison between the customer, sales, and ESAB. * Focus on delighting the customer through effective customer service by investigating, analyzing, and resolving outstanding issues to achieve ...

ESAB

Field Service Engineer

North Bethesda, MD · On-site +1

$69K - $80K/yr

Prior experience with ESAB equipment a plus. * Able to read, analyze and interpret general business periodicals, professional & technical journals, and governmental regulations. * Excellent written ...

ESAB

Sr Mechanical Project Engineer

Denton, TX

$98K - $129K/yr

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Sr Mechanical Project Engineer

Denton, TX · On-site

$98K - $129K/yr

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Sr. Manager, Quality Control

Hanover, PA

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Sr Director, FP&A

Denton, TX

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Sr Director, FP&A

Denton, TX · On-site

Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow ...

ESAB

Mechanical Engineering Technician

Lebanon, NH · On-site

$59K - $68K/yr

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran ...

ESAB

Maintenance Electrician - 3rd Shift

Hanover, PA · On-site

$27 - $34.50/hr

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran ...

ESAB

Maintenance Electrician - 3rd Shift

Hanover, PA

$27 - $34.50/hr

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran ...

ESAB

Mechanical Engineering Technician

West Lebanon, NH

$59K - $68K/yr

The ESAB Group Inc. is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran ...

ESAB

Operations Controller, Ohio Medical

Gurnee, IL

In 2022, Ohio Medical joined The ESAB Corporation, furthering our mission to deliver innovative, high-quality products that prioritize patient safety. Join a team where history meets innovation and ...

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    Infographic showing various job openings at Esab in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, 6% Hybrid, and 3% Remote job distribution.
    Customer Care Representative

    Customer Care Representative

    ESAB

    Denton, TX • On-site

    $15 - $20.50/hr

    Other

    Posted 5 days ago

    Job description

    Job Description:

    Reporting to the Customer Supervisor, the Customer Care Associate is responsible for maintain long-term, trusting relationships with our customers by offering end-to-end customer support. The CCA ensures proper follow up and follow through for successful resolution of customer inquiries to deliver excellent customer experience for ESAB's internal and external customers.

    Primary Duties

    • Maintains strong and positive relationships with existing customers through effective problem resolution and efficient service delivery.
    • Serve as a single point of contact for key accounts; update job knowledge by participating in trainings and maintaining professional relationships with the Sales group and other internal departments.
    • Acts as liaison between the customer, sales, and ESAB.
    • Focus on delighting the customer through effective customer service by investigating, analyzing, and resolving outstanding issues to achieve customer satisfaction.
    • Gather and analyze customer information skillfully
    • Receive and maintain high volume of incoming calls and while delivering excellent customer care.
    • Responds to internal/external inquiries regarding order status, quotes, expedites, deliveries, returns, product and warranties, supports accounts end to end.
    • Keep record of customer interactions, customer issues, expedites, escalations and call logs through the CRM system MS Dynamics and work within SAP to process orders, look up inventory, account information and other account management related tasks
    • Resolve problems by identifying the customer's concerns/request; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
    • Go the extra mile to engage customers and gather accurate information.
    • Analyze ongoing reports to support the team's KPIs while proactively resolving issues.
    • Accepts ownership of individual results and meeting call center call quality metrics.
    • Maintains in-depth working knowledge of systems and processes.
    • Provides timely feedback to Customer Care Management Team regarding issues being escalated, service failures or customer concerns
    • Ensure all processes in the department comply with ISO 9001 standards or policies

    Qualifications

    • High school diploma or equivalent required; bachelor's degree in business administration or a related field preferred.
    • 2+ years of Customer Service experience.
    • Ability to manage multiple projects at a time while paying strict attention to detail.
    • Demonstrates attentiveness, responsiveness and a sense of urgency when dealing with customers.
    • Demonstrate strong problem-solving skills to quickly identify issues and implement solutions.
    • Ability to handle difficult or unexpected situations.
    • Demonstrated phone handling skills to include cold and warm calls.
    • Demonstrates responsiveness and sense of urgency when dealing with customers.
    • Must be able to work assigned shift (M-F between 7:00am to 6:00pm).
    • Basic understanding of mathematical concepts related to customer inventory, pricing, and credits.
    • Preferred experience using SAP & CRM systems.
    • Experience with Cisco phone systems is a plus.

    Working Conditions

    • Remains in a stationary position 50% of the time and involves additional physical demands such as ascending/descending stairs, walking stooping and standing.
    • Must wear Personal Protective Equipment 'PPE' when working/visiting manufacturing and plant locations.
    • Constantly operates a computer and other office productivity machinery including but not limited to printer, tablets, cell phones.

    Apply