Ep Health Insurance

Job Title: Data Entry Clerk (Bilingual)- Entry Level (Full time)
FULL-TIME POSITION (Entry-Level position)

• Location: 1200 Golden Key Circle Ste 327. El Paso, TX 79925
• Pay: $10.00 – $13.00/hour 
• Hours: Monday-Friday. 9:00 am 5:30 pm. Half an hour lunch break.
• Availability: May require working after hours during annual enrollment period (Sept-Jan).

About Us
We are a growing health insurance agency that has proudly served individuals, families, and businesses throughout Texas and New Mexico for over 10 years. Our mission is to help people understand and access healthcare coverage through education, guidance, and exceptional customer service.
Unlike high-pressure sales environments, we focus on building lasting relationships with our clients by providing accurate information, personalized support, and a positive customer experience. Our team is passionate about helping others while maintaining a professional, supportive, and collaborative work environment where employees have opportunities to grow and develop new skills.
 
Position Summary
The Data Entry Clerk plays a vital role in supporting our daily operations by managing client records, processing applications, maintaining accurate data, and assisting our team with administrative functions. This position is ideal for someone who is organized, detail-oriented, comfortable using computers, and interested in developing professional skills within the healthcare and insurance industry.
Successful team members may have opportunities to advance into Client Services, Insurance Operations, Enrollment Support, Administrative Coordination, and other leadership roles as the company continues to grow.
 
Why Join Our Team?

Every team member contributes to helping people access important healthcare services.  We believe that accuracy, organization, and exceptional service make a meaningful difference in our clients' lives. As a Data Entry Clerk, your work will directly contribute to maintaining high-quality records and supporting a team dedicated to helping people access important healthcare services.

 Key Responsibilities

Data Entry & Record Management

1.     Accurately enter client information, applications, and documentation into company databases and software systems.
2.     Review documents for completeness, accuracy, and compliance with company requirements.
3.     Update existing records and maintain current client information.
4.     Verify data by comparing source documents with entered information.
5.     Correct errors and inconsistencies in a timely manner.
6.     Scan, upload, organize, and maintain electronic files and records.
Administrative Support

1.     Assist with organizing and maintaining client files and documentation.
2.     Prepare reports, spreadsheets, and data summaries as requested.
3.     Track pending documentation and follow up on missing information.
4.     Support office staff with administrative and clerical duties.
5.     Assist with processing applications and related paperwork
Quality Control & Compliance

1.     Maintain confidentiality of client information in accordance with company policies and applicable privacy regulations.
2.     Ensure all records are complete, accurate, and properly documented.
3.     Follow established procedures for document retention and record keeping.
4.     Identify discrepancies and communicate concerns to supervisors promptly.
5.     Adhere to company standards for data security and confidentiality.
Qualifications

Required Qualifications

·       High school diploma or equivalent.
·       Strong attention to detail and commitment to accuracy.
·       Excellent organizational and time-management skills.
·       Proficiency with computers, data entry systems, Microsoft Excel, Microsoft Word, and email applications.
·       Ability to handle confidential information with discretion.
·       Strong written and verbal communication skills.
·       Ability to work independently while meeting deadlines.
·       Reliable attendance and punctuality.
·       Ability to pass a background check.
 
Preferred Qualifications

• Previous data entry, administrative, clerical, or office support experience.
• Experience working in healthcare, insurance, medical office, or customer service environments.
• Bilingual in English and Spanish.
• Familiarity with document management systems and electronic record keeping.

 
Physical Requirements

• Ability to remain seated and work at a computer for extended periods.
• Ability to review detailed documents and information on a computer screen.
• Ability to occasionally lift and move office files and materials up to 20 pounds.

 
Work Environment

·       On-site position is located at 1200 Golden Key Circle Ste 327. El Paso, TX 79925
·       Collaborative, bilingual team environment.
·       Professional office setting with a strong focus on customer care and teamwork.
·       Full-time and part-time opportunities may be available depending on business needs.
What We Offer

·       Stable employment with a growing local company.
·       Competitive compensation based on experience.
·       Opportunities for professional growth and increased responsibilities.
·       Supportive leadership and a team-oriented culture.
·       A respectful workplace that values employee contributions.
·       Meaningful work helping individuals and families understand their healthcare options.
·       No aggressive sales quotas or high-pressure sales expectations.

We take pride in helping seniors and families navigate their health insurance needs. If you're passionate about serving others and want to grow with a company that values integrity, teamwork, and continuous learning, we encourage you to apply.