Efor

Technical Writer – Facilities & Maintenance

Location: Albany, New York

Company: EFOR

Client: Major Biopharmaceutical Manufacturer

Employment Type: Full-Time

Salary Range: $85,000 – $110,000 annually, depending on experience and qualifications

Position Overview

EFOR is seeking a Technical Writer – Facilities & Maintenance to support a major biopharmaceutical manufacturing organization in the Albany, New York area.

The Technical Writer will partner with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality teams to develop, revise, and standardize GMP-controlled documentation supporting manufacturing operations and facility maintenance activities.

The ideal candidate has experience in a regulated pharmaceutical or biotechnology environment and is comfortable working directly with technical SMEs to translate complex maintenance and engineering activities into clear, practical, and compliant documentation.

Key Responsibilities

• Develop, revise, and maintain SOPs, work instructions, maintenance procedures, technical procedures, job aids, and training materials.
• Work directly with Facilities, Maintenance, Engineering, Utilities, Operations, and Quality SMEs to capture technical requirements.
• Translate technical information into clear, accurate, and user-friendly controlled documentation.
• Support documentation related to preventive maintenance, corrective maintenance, facility systems, utilities, equipment operation, and troubleshooting.
• Review existing procedures and identify opportunities to improve clarity, consistency, usability, and compliance.
• Support the standardization of maintenance and facilities documentation across departments and equipment types.
• Ensure documentation complies with cGMP, Good Documentation Practices (GDP), site Quality Systems, and document-control requirements.
• Coordinate document reviews, revisions, approvals, and implementation with cross-functional stakeholders.
• Incorporate feedback from technicians, engineers, operators, and Quality personnel into procedures and work instructions.
• Support document remediation, periodic review, document migration, and lifecycle-management activities.
• Assist with the development of visual instructions, job aids, technical reference materials, and training documentation.
• Participate in continuous-improvement initiatives related to documentation quality and maintenance execution.

Qualifications

• Bachelor's degree in Engineering, Life Sciences, Technical Communications, or a related discipline preferred.
• 3+ years of technical writing or GMP documentation experience within pharmaceutical, biotechnology, medical device, or another regulated manufacturing environment.
• Experience supporting Facilities, Maintenance, Engineering, Utilities, Reliability, or Manufacturing Operations is strongly preferred.
• Working knowledge of cGMP and Good Documentation Practices.
• Experience developing or revising:
• Standard Operating Procedures
• Work Instructions
• Maintenance Procedures
• Preventive Maintenance Procedures
• Equipment and Facility Procedures
• Troubleshooting Guides
• Training Materials
• Technical Documentation
• Ability to work effectively with maintenance technicians, engineers, planners, operators, and Quality personnel.
• Strong written communication, organization, and stakeholder-management skills.
• Ability to understand technical processes and translate them into clear and executable instructions.
• Experience with systems such as Veeva, SAP, Blue Mountain, Maximo, TrackWise, or similar document-management / CMMS platforms is preferred.

Preferred Experience

• Experience within a GMP pharmaceutical or biopharmaceutical manufacturing facility.
• Exposure to Facilities, HVAC, utilities, manufacturing equipment, maintenance, calibration, or reliability activities.
• Experience supporting documentation remediation or standardization initiatives.
• Ability to independently manage multiple documents and coordinate reviews across several technical stakeholders.

Compensation & Benefits

EFOR offers a competitive compensation and benefits package, including:

• Base salary: $85,000 – $110,000
• 20 days of Paid Time Off
• 9 paid company holidays
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Employer-sponsored insurance and benefits programs
• Professional development and career-growth opportunities
• Exposure to major pharmaceutical and biotechnology manufacturing programs

About EFOR

EFOR provides engineering, consulting, and project-delivery expertise to leading pharmaceutical and biotechnology organizations.

Our teams support clients across Engineering, CQV, Automation, CSV, Maintenance & Reliability, Facilities, Metrology, Quality, and Project Management, providing both strategic and operational support throughout the lifecycle of regulated manufacturing facilities.