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ECS

ECS

71 jobs near Columbus, OH

Bradford Health Services

ECS Representative

TX · Remote

ECS Representatives are responsible for answering calls and inquiries from referring hospitals, standalone detox centers, acute psychiatric hospitals, and physicians' offices while appropriately ...

ECS

Account Portfolio Leader

Arlington, VA · On-site

Everforth ECS is seeking an Account Portfolio Leader to work in our Arlington, VA office. Everforth ECS is seeking a strategic cybersecurity executive to serve as an Account Portfolio Leader (APL ...

ECS Ltd

Director of Oil and Gas

Cranberry Township, PA · On-site

Responsibilities The Director of Oil & Gas is responsible for leading ECS's strategy and growth across the oil and gas sector, including upstream, midstream, and downstream markets and related energy ...

ECS Ltd

Director of Oil and Gas

Baton Rouge, LA · On-site

Responsibilities The Director of Oil & Gas is responsible for leading ECS's strategy and growth across the oil and gas sector, including upstream, midstream, and downstream markets and related energy ...

ECS Ltd

Assistant Branch Manager

York, PA · On-site

Professional Engineer (PE) license required About Us ECS Group of Companies (ECS) was founded in 1988 with the goal to raise the standards of professional engineering consulting. Today, we are a ...

ECS Ltd

Building & Code Compliance Inspector

Richmond, VA · On-site

$68K - $105K/yr

Responsibilities ECS is seeking a Code Compliance Project Manager to join our Mid-Atlantic Building Science & Infrastructure team in Richmond, VA. In this role, you'll lead a wide range of inspection ...

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Showing results 21-40

ECS Customer Service Representative

The Ohio State University

Columbus, OH • On-site

$16.65 - $21.77/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these frequently asked questions.
Current Employees and Students:
If you are currently employed or enrolled as a student at The Ohio State University, please log in to Workday to use the internal application process.
Welcome to The Ohio State University's career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:
  • Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.
  • Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

Job Title:
ECS Customer Service Representative
Department:
Engineering | Career Services
Job Description
Customer Service & Communication
• Serve as the Customer Service Representative for Engineering Career Services (ECS), providing collaborative, high-quality, accurate, and efficient support to students, staff, faculty, and employers. • Respond to inquiries (phone, email, in-person) from students, employers, and others, and make appropriate referrals. • Facilitate successful use of ECS software and services for students; assist with user training and answer questions. • Work effectively with individuals from diverse backgrounds.
Data & Systems Management
• Manage student registration process. • Establish and monitor student accounts for texting and job search platforms. • Monitor data quality and maintain database integrity and confidentiality. • Collect, enter, and analyze data on student users; compile service statistics and assist with surveys. • Produce reports and provide data management and administrative support for ECS operations.
Student Supervision
• Supervise and train front desk student assistants. • Coordinates schedules to ensure adequate front desk coverage.
Events & Administrative Support
• Provide administrative support for ECS events, including signature events, workshops, career fairs, and recruiting functions. • Assist with information, outreach, and promotional activities. • Support website maintenance and digital signage. • Receive, sort, and distribute mail.
Minimum Education: High School diploma or GED. Certification or vocational training may be preferred. 1 year of relevant experience required
Required Qualifications:
Strong technical aptitude and ability to learn and apply new systems quickly. • Proven ability to provide professional, service-oriented support to customers. • Skilled in fostering positive interactions with a diverse population of students, staff, employers, and faculty. • Excellent listening, verbal, and written communication skills, with strong time management, organizational, attention-to-detail, and follow-up abilities. • Demonstrated commitment to accuracy, reliability, and dependability
Desired Qualifications:
2-4 years of customer service and with MS Word, Excel, PowerPoint, Outlook and database use experience preferred • Bachelor's Level Degree or equivalent educ/exp • Experience with web software like Drupal and Qualtrics is helpful but not required.
Direct Reports- Six Students
Additional Information:
Required: Resume
Hiring Range: $16.65 - $21.77
The actual salary paid to an individual will vary based on multiple factors, including, but not limited to, education, years of experience, internal equity, etc.
  • Great Perks: This role includes Ohio State's full benefits package - medical, dental, vision, retirement, paid time off, and many more. The standout: tuition assistance covering fees for up to 10 credit hours per semester at Ohio State, with no waiting period, for undergraduate, graduate, or professional coursework.

  • Work Schedule: This position is in-person, Monday-Friday, throughout the academic year. During the summer term, this position may have the option to work from home one day per week.

Location:
Hitchcock Hall (0274)
Position Type:
Regular
Scheduled Hours:
40
Shift:
First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.
The university is an equal opportunity employer, including veterans and disability.

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