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Du Vo State Farm Agent

10 jobs near Columbus, OH

Customer Care Manager - State Farm Agent Team Member

Mountain View, CA • On-site

Du Vo - State Farm Agent
See more jobs at Du Vo - State Farm Agentexternal

$70K - $90K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

You May Be a Great Fit as a Customer Care Manager at Du Vo - State Farm Agent if: 
  • You’re the person people call first when life goes sideways — calm, steady, and ready to help.
  • You genuinely care about your community and want to make a positive impact on the people around you.
  • You’re a natural relationship-builder who earns confidence quickly and keeps it.
  • You listen first, then guide, making customers feel understood while confidently providing options.
  • You’re compassionate under pressure and can guide someone through their worst day with clarity and empathy.
Location Address: Mountain View, CA 94043
At Du Vo - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities
  • Manage customer inquiries and support daily service activities.
  • Coordinate team communication to maintain efficient workflows.
  • Assist with account updates, billing inquiries, and policy reviews.
  • Track service metrics and report progress to the agent.
  • Support community engagement and customer outreach initiatives.
Qualifications
  • Excellent communication and organizational skills.
  • Strong attention to detail with the ability to manage multiple priorities.
  • Prior experience in customer service, office management, or administrative support preferred.
  • Must be able to obtain applicable state insurance licenses.