60 Dss Child Support Enforcement Agent Jobs Hiring Near You

Salary : $3,945.07 - $6,703.00 Monthly
Location : Shreveport, LA
Job Type: Classified
Job Number: 224596-CADDOCSESpec8726LM
Department: DCFS-Department of Children and Family Services
Opening Date: 08/14/2026
Closing Date: 8/19/2026 11:59 PM Central
About this Job
Department MISSION
To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.
Department VISION
A future where every child thrives in a loving environment, supported by empowered families and resilient communities.
Department VALUES
Treating all people with dignity, compassion and respect, while providing services with integrity.
This vacancy is located in the Caddo Parish Child Support Enforcement Office in Shreveport, LA.
This position is responsible for the administration of the Child Support Enforcement (CSE) program within the Department of Children and Family Services (DCFS). The goal of CSE is to ensure that parents fulfill their obligation to provide financial and medical support for their child/children.
Minimum Qualifications
Five years of experience in child support enforcement; OR
Six years of full-time work experience in any field plus two years of experience in child support enforcement; OR
A bachelor's degree plus two years of experience in child support enforcement; OR
A master's degree plus one year of experience in child support enforcement.
EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.
Job Duties and Other Information
Job Duties:

• Work includes processing applications and cases while maintaining a caseload of the highest complexity.
• Interprets and applies CSE policy and federal and state laws and regulations.
• Provides technical assistance in CSE program policies and procedures.
• Conducts formal case reviews to ensure accuracy and timeliness.
• Trains, develops, mentors, and evaluates analysts and support staff.
• Serves as a backup to the supervisor and performs functional supervisory duties such as training, organizing unit meetings, and providing input to the supervisor.
• Works closely with judges, court personnel, district attorneys, and sheriffs to provide services to families. Functions as the agency leader in court.
• May perform additional duties as assigned.

Position-Specific Details:
Work Location: This vacancy is located in the Caddo Parish Child Support Enforcement office in Shreveport, LA.
Compensation: CSE Specialist position has a Special Entrance Rate (SER): $22.76/hour.
Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts
Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency. .
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy contact:
Laura Milstead
DCFS Human Resources
Laura.Milstead.DCFS@LA.GOV
DCFS is an "Equal Opportunity Employer", and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at
Parental Leave - Up to six weeks paid parental leave
More information can be found at
Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement- State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01
Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.

• Yes
• No

02
If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A.
Required Question