Dragonfly Studio

The Operations Director will be a key member of the leadership team, responsible for building and running the production side of the business-managing in-house builders, subcontractors, logistics, and installation crews.
Description
About Ruum
Ruum designs and manufactures high-quality modular homes to address the growing demand for cost-effective, durable housing. We are rethinking how housing is built-from the ground up-through a smart blend of design, manufacturing, and field installation. As we scale our production capabilities, we are hiring an Operations Director to lead manufacturing, quality, and delivery.
About the Role
The Operations Director will be a key member of the leadership team, responsible for building and running the production side of the business-managing in-house builders, subcontractors, logistics, and installation crews. You will have full budget ownership for the manufacturing, delivery, and on-site installation of our homes, with a mandate to deliver high-quality homes on time and on budget.
This role will be based full-time at our Memphis facility, with periodic travel to trade shows and installation sites.
Responsibilities

• Recruit, hire, and lead the manufacturing/construction team
• Select and manage subcontractors and external vendors
• Develop and enforce quality control systems and production workflows
• Manage construction, transportation, and installation processes
• Oversee materials sourcing and purchasing
• Work closely with design, sales, marketing, HR, finance, and legal to align operations with broader business goals
• Own the production and installation budget; monitor performance against goals
• Liaise with local building code enforcement and permitting agencies
• Implement safety standards and compliance protocols across all production activities

Required Qualifications

• 8+ years in construction or manufacturing operations, with leadership responsibility
• Experience as a general contractor, construction manager, or production operations lead
• Proven success managing vendors, crews, and timelines across multiple projects
• Strong verbal and written communication skills
• Demonstrated ability to manage budgets and lead cross-functional teams

Key Traits

• Proactive and solution-oriented
• Strong communicator with the ability to lead and collaborate
• Flexible, adaptable, and comfortable working in a fast-paced, early-stage environment
• High accountability and follow-through on complex projects
• Committed to delivering quality at scale