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JOB SUMMARY  

The Marriott eDiscovery Team works with multiple groups in the Marriott Law Department and uses cutting-edge technology to support a dynamic legal practice involving litigation, arbitration, and investigation matters across the hospitality industry.  

The Manager, eDiscovery is responsible for conducting data preservation, legal hold, and collection activities using various tools and methods. Key duties include collecting and preserving electronically stored information (ESI), communicating with custodians and departments, documenting chain of custody, and coordinating with IT, HR, and vendors. The role also involves providing technical assistance and training, supporting the Senior Manager, eDiscovery, maintaining evidence rooms and servers, and developing eDiscovery workflows and protocols. Additionally, the role participates in technology pilots and handles special projects as needed. 

The role collaborates with Law Department attorneys, paralegals, information technology teams, business leaders, and thirdparty vendors to manage complex eDiscovery matters globally while balancing quality, compliance, and cost-effectiveness, and provides strategic guidance on tools, technologies, and vendors that support evolving discovery needs.  

CANDIDATE PROFILE  

Education and Experience  

Required  

• High school degree and 6+ years related experience OR college degree and 4+ years work experience 

• Ability to read and understand technical documentation and ability to speak to a group for technical training purposes. 

• Ability to maintain confidentiality.  

• Openness to change and new technologies. 

Preferred  

• Expertise in the legal environment software applications including the Microsoft Office Suite document management, records management, matter management, document assembly and electronic billing databases. 

• Expertise in litigation support and asset management with focus on the eDiscovery process. 

• Experience in eDiscovery at a law firm or in-house law department, or service provider.  

• Experience with Relativity or other eDiscovery legal software solution. 

• Experience with ServiceNow. 

CORE WORK ACTIVITIES

• Conduct data preservation, litigation hold, and other collection and release activities using various tools and methods, such as forensic imaging, email archiving, cloud extraction, etc. following the proper ESI handling procedures for dispute resolution, internal investigations, and other sensitive matters. 

• Collect ESI from identified litigation matter custodians according to strict procedures to ensure the integrity and completeness of the collection.  

• Communicate with identified litigation matter custodians in support of their responsibility to preserve their ESI as required.  

• Document chain of custody for each matter to ensure compliance with discovery rules and court orders. 

• Communicate with other departments such as iT, Human Resources, and property-based staff to ensure proper collection and preservation of data and devices as it applies to a given dispute resolution or investigation matter:  

• Manage reminders (deactivation) for recently terminated associates. 

• Communicate with eDiscovery vendors and inside and outside counsel as necessary to ensure proper transfer of ESI for processing, to troubleshoot issues with collected ESI. 

•  the transition of custodians off of litigation holds. 

• Receive direction from the Dispute Resolution attorneys and Director, Law regarding the legal aspects of eDiscovery process and direction from the VP, Legal Technology regarding the technology and systems aspect of eDiscovery.  

• Provide technical assistance and training to legal staff and external counsel on the use of eDiscovery tools and best practices. 

• Provide various project support to Senior eDiscovery Manager including oversight and access to evidence room, maintaining master spreadsheets, encrypted drives, etc. 

• Maintain an organized physical Evidence Room, accurately tracking its contents and demonstrating a defensible approach to our collections. 

• Maintain and organize the data on the Evidence Servers, accurately tracking activity and demonstrating a defensible approach to our collections.  

• Coordinate with internal and external stakeholders, such as IT, HR, vendors, service providers, etc., to ensure timely and efficient delivery of eDiscovery services. 

• Assist in developing and documenting eDiscovery workflows, protocols, reports and metrics 

• Participate in hardware/software pilots in support of new technologies.  

• Other special technology projects as applicable. 

• Serve as a corporate representative, as required, by providing affidavits, declarations, and testimony related to the preservation and production of electronically stored data in litigation or investigations.