In this role the director will work closely in a matrical arrangement with divisions Quality leaders and with Hutchinson ADI's. Impact * Assimilation of the "language" necessary to communicate ...
Direct Energie
5 jobs near Columbus, OH
In this role the director will work closely in a matrical arrangement with divisions Quality leaders and with Hutchinson ADI's. Impact * Assimilation of the "language" necessary to communicate ...
Review incoming mail and/or email, prioritize and summarize content, and process replies independently or as directed by the EVP. * Schedule meetings within Teams and organize the EVP's calendar ...
Review incoming mail and/or email, prioritize and summarize content, and process replies independently or as directed by the EVP. * Schedule meetings within Teams and organize the EVP's calendar ...
Dry Bulk Trading Operator
Houston, TX · On-site
$17.75 - $23.75/hr
Dry Bulk Trading Operator Operate in a fast-moving, dynamic trading environment where time-sensitive, business-critical activities demand strong planning, organization, and attention to detail. The ...
Dry Bulk Trading Operator
Houston, TX · On-site
$17.75 - $23.75/hr
Dry Bulk Trading Operator Operate in a fast-moving, dynamic trading environment where time-sensitive, business-critical activities demand strong planning, organization, and attention to detail. The ...
Customer Account Specialist
Hopkinton, MA · On-site
Customer Service Account Specialist As a growing engineering-driven manufacturing company, we serve the top customers in the Defense, Industrial, Transportation and other diverse industries. Our ...
Customer Account Specialist
Hopkinton, MA · On-site
Customer Service Account Specialist As a growing engineering-driven manufacturing company, we serve the top customers in the Defense, Industrial, Transportation and other diverse industries. Our ...
Warranty / Quality Technician
Auburn Hills, MI · On-site
$17 - $23/hr
Job Opportunity This is the official document reflecting this job's essential responsibilities, necessary skills and experience, and qualifications required to perform the role. TotalEnergies values ...
Warranty / Quality Technician
Auburn Hills, MI · On-site
$17 - $23/hr
Job Opportunity This is the official document reflecting this job's essential responsibilities, necessary skills and experience, and qualifications required to perform the role. TotalEnergies values ...
Director of Customer Experience & Integrated Quality Program Leader
Bellevue, WA • On-site
$200K/yr
Other
Posted 22 days ago
Job description
This dynamic role will consist of the following key responsibilities:
Management, Tracking, Reporting and Communication with NA Customers (OEM's & large Tier-I's) Experience & Playbook Leadership
- Define methods, develop "Playbook" and training curriculum for managing, tracking, and reporting internally across Hutchinson ADI divisions and vis-à-vis customers, to meet the level expected by customers from top-supplier and to provide internal and external clarity and visibility. Deploy and embed methods governing program reviews, production and rate readiness, and daily management reporting.
- Ensure consistent execution across divisions and sites to constitute a ONE-ADI language while allowing flexibility for different products, customers, and programs (BTS, BTP, etc.)
- Drive and monitor adoption and assimilation through sustained and coordinated engagement with division GMs, site leaders/plant managers. and other focal.
- Repeat training of the divisions as necessary. Assist divisions to generate matrices, graphs and figures. Update material (playbook and training) to include the broadest NA customer span. Perform "train the trainers" for identified facilitators at the divisions.
Program Readiness, Tools & Transformation Execution
- Develop and deploy standardized program review and production readiness tools and templates aligned with aerospace OEM expectations to best support effective and successful PMRs, PRAs, IRRs, and other contractual/operational requirements and obligations).
- Lead and govern initial pilot initiatives focused on operational transparency, production readiness, and on-time delivery.
- Translate pilot outcomes into scalable frameworks for enterprise-wide deployment across Hutchinson aerospace operations.
Quality Excellence Support & Customer Engagement
- The main goal of this function is to provide the customers with an agile response at closest proximity when quality issues arise to establish Hutchinson ADI as world class in customer support. Help create a customer-centric culture emphasizing transparency, On Time Delivery (OTD) & On Time Quality (OTQ) across the divisions.
- Serve as a local senior interface for quality matters maintaining tight interfaces with divisions and providing feedback which can be transformed into continuous improvement efforts.
In this role the director will work closely in a matrical arrangement with divisions Quality leaders and with Hutchinson ADI's.
Impact
- Assimilation of the "language" necessary to communicate effectively with the key customers (existing & future)
- Ensuring successful audits and review with customers while streamlining efforts and burdens.
- Serving as a local focal for Hutchinson ADI and divisions for quality matters with customers (and in the future with suppliers when needed)
This role is based in Bellevue Washington location: Locate candidates only
Salary dependent on experience and expertise up to $200,000
TotalEnergies valorise la diversité, promeut le développement individuel et offre des opportunités d'emploi égales à tous les candidats.