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Diamond Resorts

20 Diamond Resorts Resort Manager Jobs Hiring Near You

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

Resort discounts for team members, family, and friends * Career growth opportunities * A healthy ... Diamond Resorts is an Equal Opportunity Employer Apply Today! Link Below!

Diamond Resorts

Collections Specialist

Orlando, FL · On-site

$17.25 - $23.25/hr

... RESORTS OFFERS: * Medical, dental, vision, 401K and life insurance * Resort discounts for team ... Identifies issues attributing to account delinquency and discusses with management for best ...

Diamond Resorts

Housekeeping Supervisor

Estes Park, CO · On-site

... RESORTS OFFERS: * Medical, dental, vision, 401K and life insurance * Resort discounts for team ... Responsibilities include assisting or managing, in the absences of the Housekeeping Manager, the ...

Diamond Resorts

Assistant Chief of Facilities

Scottsdale, AZ · On-site

$38K - $47K/yr

DIAMOND RESORTS OFFERS: * Competitive Compensation * Outstanding Benefits (Medical, Dental, 401K w ... Resort Privilege Program (eligibility for travel discounts) * Industry Leading Training Program

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Company Description DIAMOND RESORTS OFFERS: * Competitive Compensation * Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) * Resort Privilege Program (eligibility for travel discounts)

Diamond Resorts

Suite Attendant (Housekeeper)

Gatlinburg, TN

$13.25 - $16/hr

If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV ... Immediately secure any lost & found items and turns them in to Security and/or management. * Report ...

Diamond Resorts

Suite Attendant (Housekeeper)

Gatlinburg, TN · On-site

$13.25 - $16/hr

If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV ... Immediately secure any lost & found items and turns them in to Security and/or management. * Report ...

Diamond Resorts

House Person (Housekeeping)

Naples, FL

$13.25 - $17/hr

Company Description DIAMOND RESORTS OFFERS: * Competitive Compensation * Outstanding Benefits ... to management. * Completes all in-house laundry for the resort to include stock, deliver and ...

Diamond Resorts

House Person (Housekeeping)

Naples, FL · On-site

$13.25 - $17/hr

Company Description DIAMOND RESORTS™ OFFERS: * Competitive Compensation * Outstanding Benefits ... to management. * Completes all in-house laundry for the resort to include stock, deliver and ...

Diamond Resorts

Assistant Chief of Facilities

Scottsdale, AZ · On-site

$38K - $47K/yr

DIAMOND RESORTS™ OFFERS: * Competitive Compensation * Outstanding Benefits (Medical, Dental, 401K ... Resort Privilege Program (eligibility for travel discounts) * Industry Leading Training Program

Diamond Resorts

Front Desk Agent

Scottsdale, AZ · On-site

$14.50 - $18.25/hr

Company Description DIAMOND RESORTS™ OFFERS: * Competitive Compensation * Outstanding Benefits (Medical, Dental, 401K w/ Company Matching) * Resort Privilege Program (eligibility for travel ...

Diamond Resorts

Suite Attendant (Housekeeping)

Cave Creek, AZ · On-site

$14.50 - $17.25/hr

Immediately secure any lost & found items and turns them in to Security and/or management. * Report any maintenance deficiencies. * Ensure confidentiality and security of all suites. * Provide ...

Diamond Resorts

Suite Attendant (Housekeeping)

Cave Creek, AZ · On-site

$14.50 - $17.25/hr

Immediately secure any lost & found items and turns them in to Security and/or management. * Report any maintenance deficiencies. * Ensure confidentiality and security of all suites. * Provide ...

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Infographic showing various Resort Manager job openings at Diamond Resorts in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Collections Specialist

Diamond Resorts

Orlando, FL • On-site

$17.25 - $23.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Company Description
DIAMOND RESORTS™ OFFERS:
  • Medical, dental, vision, 401K and life insurance
  • Resort discounts for team members, family, and friends
  • Career growth opportunities
  • A healthy work-life balance with paid time off
  • Fun work environment

Job Description
JOB SUMMARY
Under general direction, the Collections Specialist works with all collections accounts including mortgage, vacation, sampler and/or maintenance fees via a systematic assignment, a manual list as assigned by management, or an inbound and outbound dialer campaign.
ESSENTIAL JOB FUNCTIONS
  • Provides customer service regarding collection issues, questions and processing payments and/or refunds.
  • Resolves account discrepancies and maintains tracking of accounts worked concisely and professionally.
  • Responsible for reducing delinquency for assigned accounts.
  • Monitors and maintains account adjustments, small balance write offs, customer reconciliation and processes credit memos.
  • Reviews open accounts for collection efforts.
  • Makes outbound calls, maintaining professional communication at all times via phone and in person.
  • Adheres to the Fair Debt Collection Practices Act (FDCPA) and any other regulations governing the collections process.
  • Utilizes computer systems to handle skip tracing.
  • Reviews terms of sales and/or loan documents and attempts to collect customer payments.
  • Provides timely follow-up on payment arrangements and documentation required per account.
  • Locates customers using credit bureau information, background checks, loan documents, and other paperwork and/or databases.
  • Ensures customer information is correct and updates information as necessary.
  • Identifies issues attributing to account delinquency and discusses with management for best practices and process resolution.
  • Responsible for exceeding departmental performance standards and quality assurance expectations.
  • Completes all required company trainings and compliance courses as assigned.
  • Adheres to company standards and maintains compliance with all policies and procedures.
  • Performs other related duties as assigned.

Qualifications
EDUCATION
  • High School Diploma or equivalent.

EXPERIENCE
  • No prior experience or training required.
  • No supervisory experience required.

SUPERVISORY RESPONSIBILITIES
  • This position does not include any supervisory responsibilities.

LICENSE & CERTIFICATIONS
  • This position does not require licenses or certifications.

SKILLS & ABILITIES
This position requires the capability to understand and follow both oral and written directions as well as knowledge and usage of correct business English and office practices. Must be able to communicate effectively with others, analyze and resolve problems, maintain effective working relationships, and interact successfully with internal and external customers.
Specific skills and abilities include, but are not limited to the following:
  • Computer proficiency in Microsoft Word, Excel and Outlook.
  • Excellent customer service skills.
  • Proficient in time management; the ability to organize and manage multiple priorities.
  • Ability to take initiative and effectively adapt to changes.
  • Able to establish and maintain a cooperative working relation.
  • Able to use sound judgment; work independently, with minimal supervision.
  • Able to perform a variety of duties, often changing from one task to another of a different nature, with impending deadlines and/or established timeframes.
  • Competent in public speaking.
  • Performs well with frequent interruptions and/or distractions.

Additional Information
Please note that Hilton Grand Vacations (HGV) acquired Diamond Resorts International (DRI) as of August 02, 2021. If you apply to work at a Diamond Resorts company you will be an applicant of a subsidiary of HGV. A transition to HGV will occur as we integrate technology, systems and branding, but it will take time until our separate operating systems, employment policies and benefits are fully integrated. As a result, for a period of time, employees will receive correspondence and messaging from Diamond Resorts as well as from HGV and related entities.
At Diamond Resorts, we have nearly 8,000+ team members who deliver unforgettable vacation experiences to members, owners and guests around the globe each and every day. Our teams have a passion for hospitality, customer service, and consistently go above and beyond expectations.
Our relentless leaders ensure that our teams stay motivated and engaged, and deliver on our mission, while growing their careers. Plus, because we're a leader in the vacation ownership industry, Diamond is constantly growing and creating new, innovative ways for our members to vacation.
Diamond Resorts is an Equal Opportunity Employer
Apply Today! Link Below!
https://diamond.taleo.net/careersection/ex/jobdetail.ftl?job=SP-0000SB&lang=en&sns_id=mailto#.YYqMUgsL-mY.mailto

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