Delta Plumber

3 jobs near Columbus, OH

Customer Experience Manager

Vaughan, ON · On-site

CA$20 - CA$30/hr

Manage and support field plumbers. * Follow up with customers after service. * Handle customer inquiries and resolve concerns. * Monitor service quality and technician performance. * Encourage ...

Customer Experience Manager

Vaughan, ON · On-site

CA$20 - CA$30/hr

Manage and support field plumbers. * Follow up with customers after service. * Handle customer inquiries and resolve concerns. * Monitor service quality and technician performance. * Encourage ...

Customer Experience Manager

Vaughan, ON · On-site

CA$20 - CA$30/hr

Manage and support field plumbers. * Follow up with customers after service. * Handle customer inquiries and resolve concerns. * Monitor service quality and technician performance. * Encourage ...

Customer Experience Manager

Delta Plumber

Vaughan, ON • On-site

CA$20 - CA$30/hr

Full-time

Re-posted 17 days ago


Job description

We’re looking for a Customer Experience Manager to ensure every customer receives exceptional service while supporting our plumbing team.


Responsibilities:


* Manage and support field plumbers.

* Follow up with customers after service.

* Handle customer inquiries and resolve concerns.

* Monitor service quality and technician performance.

* Encourage customer reviews and referrals.

* Assist with scheduling and daily operations.


Qualifications:


* Strong communication and leadership skills.

* Customer service or management experience.

* Organized, reliable, and able to multitask.

* Plumbing or home service experience is an asset.

Company Description

We are a growing, customer-focused plumbing company committed to delivering high-quality workmanship and reliable service.
Our team values professionalism, efficiency, and strong communication. With a reputation built on trust and performance, we support our employees with a collaborative environment and opportunities for long-term growth and leadership development.