Technical Support Specialist
Waunakee, WI · On-site
Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...
Delaval
8 Delaval Jobs Hiring Near You
Technical Support Specialist
Waunakee, WI · On-site
Technical Support Specialist VMS Technical Support Specialist DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our ...
Credit Representative
Kansas City, MO · On-site
Credit Representative Credit Representative, DeLaval (Kansas City Office, hybrid - 3 days a week - Tuesday, Wednesday, Thursday) For over 140 years, DeLaval has been driving progress in milk ...
Credit Representative
Kansas City, MO · On-site
Credit Representative Credit Representative, DeLaval (Kansas City Office, hybrid - 3 days a week - Tuesday, Wednesday, Thursday) For over 140 years, DeLaval has been driving progress in milk ...
Warehouse Supervisor
Kansas City, MO · On-site
DeLaval Location: Onsite in Kansas City, MO Hours: 7 AM- 4 PM Monday- Friday We are seeking a professional, forward-thinking, Warehouse Team Supervisor for our 120,000 square foot Distribution Center ...
Warehouse Supervisor
Kansas City, MO · On-site
DeLaval Location: Onsite in Kansas City, MO Hours: 7 AM- 4 PM Monday- Friday We are seeking a professional, forward-thinking, Warehouse Team Supervisor for our 120,000 square foot Distribution Center ...
HR Business Partner
Kansas City, MO · On-site
Vice President, Human Resources - Americas Help Shape the Future of People at DeLaval For over 140 years, DeLaval has actively contributed to making sustainable food production possible across the ...
HR Business Partner
Kansas City, MO · On-site
Vice President, Human Resources - Americas Help Shape the Future of People at DeLaval For over 140 years, DeLaval has actively contributed to making sustainable food production possible across the ...
Waunakee, (Madison area) WI (preferred) | Hybrid (3 days in office when not traveling) Shape the Future of Dairy Innovation in the Americas At DeLaval, we've been driving progress in dairy farming ...
Waunakee, (Madison area) WI (preferred) | Hybrid (3 days in office when not traveling) Shape the Future of Dairy Innovation in the Americas At DeLaval, we've been driving progress in dairy farming ...
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
Service Technician
Dublin, TX · On-site
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
Service Technician
Dublin, TX · On-site
COMPANY OVERVIEW Veterinarian's Outlet, Inc. has served the dairy industry for over 30 years and has been a DeLaval dealer for more than 18 years. The company provides a full range of products and ...
Delaval Jobs Information
Full-time
Posted 11 days ago
Job description
Technical Support Specialist
VMS Technical Support Specialist
DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our customers in reducing their environmental footprint while improving food production, profitability and the well-being of the people and animals involved. We offer products, systems and services for all steps of milk production. Our solutions are used by millions of dairy farmers around the globe every day.
DeLaval was founded more than 140 years ago in Sweden, when the visionary Gustaf de Laval patented the cream separator. Today, DeLaval has 4500 employees and operates in nearly 100 markets. DeLaval, alongside Tetra Pak and Sidel, is part of the Tetra Laval Group.
BASIC FUNCTION
The VMS (Voluntary Milking System) is a robotic unit that milks cows. The VMS Technical Support Specialist, is responsible for providing installation, start-up, preventative maintenance, and technical troubleshooting support for DeLaval dealers that sell and support VMS systems.
RESPONSIBILITIES
REQUIRED SKILLS / COMPETENCIES
EXPERIENCE / BACKGROUND
DeLaval is an equal opportunity employer
Technical Support & Field Service
VMS Technical Support Specialist
DeLaval is a leading supplier of solutions that improve the performance of farms for professional food producers. We support our customers in reducing their environmental footprint while improving food production, profitability and the well-being of the people and animals involved. We offer products, systems and services for all steps of milk production. Our solutions are used by millions of dairy farmers around the globe every day.
DeLaval was founded more than 140 years ago in Sweden, when the visionary Gustaf de Laval patented the cream separator. Today, DeLaval has 4500 employees and operates in nearly 100 markets. DeLaval, alongside Tetra Pak and Sidel, is part of the Tetra Laval Group.
BASIC FUNCTION
The VMS (Voluntary Milking System) is a robotic unit that milks cows. The VMS Technical Support Specialist, is responsible for providing installation, start-up, preventative maintenance, and technical troubleshooting support for DeLaval dealers that sell and support VMS systems.
RESPONSIBILITIES
- Assist the DeLaval dealers with installation, start-up, preventative maintenance, and troubleshooting of VMS systems and related equipment
- Log and respond to calls and tickets via the VMS helpdesk phone line and ticketing system
- Staff the 24/7/365 VMS helpdesk for urgent troubleshooting assistance during your turn in the rotation
- Support field technicians with latest up-to-date technical information
- Perform remote troubleshooting through diagnostic techniques and pertinent questions
- Direct unresolved issues to the next level of support personnel
- Other duties assigned by the VMS Technical Support Manager
REQUIRED SKILLS / COMPETENCIES
- Strong communication skills
- Ability to work independently
- Knowledge of hydraulic, pneumatic, electrical, electronic and vacuum systems
- Knowledge of dairy industry is a plus
- Computer skills:
- Advanced Windows user
- Linux experience is a plus
- Ability to speak Spanish is a plus
- 50-75% Travel may be required within the USA, some international travel as needed
EXPERIENCE / BACKGROUND
- BSc/BA in Engineering, Agriculture or related discipline or 5+ years of experience as a field service technician
- Experience in the dairy industry is a plus
DeLaval is an equal opportunity employer
Technical Support & Field Service