ZipRecruiter

Log In

Defense Health Agency
Defense Health Agency

60 Defense Health Agency Medical Support Assistant Jobs Hiring Near You

Military Treatment Facilities under DHA

$45K - $59K/yr

Learn more about this agency Duties Help * Perform receptionist and clerical functions in an ... Selection is subject to restrictions resulting from Department of Defense referral system for ...

Defense Health Agency

BIOMEDICAL ENGINEER

Aberdeen, MD · On-site

$121K - $158K/yr

This position is in the Defense Health Agency Public Health, Aberdeen Proving Ground (APG), MD. To ... in support of established higher-level goals and strategies. * Performs as a primary point of ...

New

Military Treatment Facilities under DHA

$40K - $52K/yr

This is a Direct Hire Solicitation Learn more about this agency Duties Help * Serve as Dental ... Selection is subject to restrictions resulting from Department of Defense referral system for ...

Military Treatment Facilities under DHA

$40K - $52K/yr

Learn more about this agency Duties Help * Perform the full range of receptionist, recordkeeping ... Selection is subject to restrictions resulting from Department of Defense referral system for ...

next page

Showing results 1-20

All JobsDefense Health Agency JobsDefense Health Agency Medical Support Assistant Jobs

Defense Health Agency Jobs Information

What is it like to work at Defense Health Agency?

The Defense Health Agency (DHA) is a mission-driven organization that values teamwork, innovation, and patient-centered care, fostering a collaborative and supportive work environment.

As a federal agency, DHA operates a network of military treatment facilities, providing medical and dental care to service members, their families, and retirees, with a focus on delivering high-quality healthcare services and advancing medical research.

Working at DHA may appeal to candidates who are passionate about serving the military community, have a strong interest in healthcare administration, and are motivated by the opportunity to contribute to the advancement of military medicine and the well-being of those who serve.

What makes Defense Health Agency an attractive place to work?

The Defense Health Agency (DHA) is a leading organization in the healthcare industry, responsible for managing the medical readiness of the US military and its families. As a workplace, DHA offers a dynamic environment that values innovation, collaboration, and teamwork, with opportunities for employees to contribute to cutting-edge healthcare initiatives and projects. Joining DHA provides professionals with a chance to make a meaningful impact in the lives of military personnel and their families, while also advancing their careers through training, education, and leadership development opportunities.

Do workers at the Defense Health Agency get paid breaks?

Sometimes. Only some people get paid breaks.
46% of people say they don’t get paid breaks.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and July 2026.

Does the Defense Health Agency pay people when they’re sick?

Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

At the Defense Health Agency, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
81% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from the Defense Health Agency affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at the Defense Health Agency?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 8% of people with changing schedules find out their shifts one week or less ahead of time.
  • 42% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 42% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 12 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at the Defense Health Agency worry about hours?

Most people don’t worry about getting enough hours.
98% of people report they don’t worry about getting enough hours.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do the Defense Health Agency workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
47% report that they don’t have enough control over which shifts they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for the Defense Health Agency workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at the Defense Health Agency?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and June 2026.

Do the Defense Health Agency managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at the Defense Health Agency spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to take sick days at the Defense Health Agency?

Most people find it easy to take sick days.
96% of people report that it’s easy to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and June 2026.

Is a Defense Health Agency job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between March 2025 and January 2026.

Is working at the Defense Health Agency good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
76% of people who care for a child or other relative report this is a good place to work.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at the Defense Health Agency feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the Defense Health Agency get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at the Defense Health Agency?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the Defense Health Agency enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at the Defense Health Agency recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at the Defense Health Agency?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at the Defense Health Agency?

Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think the Defense Health Agency’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how the Defense Health Agency is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and June 2026.

What other companies are hiring for Medical Support Assistant jobs?

What are the most popular jobs at Defense Health Agency?

What are the most popular categories at Defense Health Agency?

Infographic showing various Medical Support Assistant job openings at Defense Health Agency in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 33% Physical, and 67% Remote job distribution.

Medical Support Assistant (Office Automation)

Defense Health Agency

Wainwright, AK • On-site

$46K - $59K/yr

Full-time

Re-posted 13 days ago

Defense Health Agency rating

8.1

Company rating: 8.1 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

66th of 898 rated healthcare providers

Job description

Summary
About the Position: This is an open continuous announcement. Multiple vacancies exist and may be filled from this announcement at any of the locations listed. We accept applications on an ongoing basis; qualified applicants will be considered as vacancies become available.
This is a Direct Hire Solicitation
Learn more about this agency
Duties
Help
  • Perform the full range of receptionist, recordkeeping and miscellaneous clerical duties within the ambulatory setting.
  • Complete request forms, manually or automated, for individual patient orders, blood work and other requests.
  • Maintain and monitor patient appointment schedules for the clinic/practice.
  • Coordinate and/or schedule patient appointments with other clinics or specialties.
  • Receive patients and visitors as the initial point of contact, in person or telephonically.

Requirements
Help
Conditions of employment
  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • A Personnel Security Investigation is required.
  • Selectees may be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
  • Immunization screening may be required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
  • This position may include shift work (evenings, weekends, holidays).
  • This position may require rotating shifts (i.e. work schedule that requires employees to continuously rotate from one shift to another at predetermined intervals).
  • This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.
  • This position may require the incumbent to work weekends and/or holidays.

Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes performing one or more of the following: maintaining patient appointments and schedules, providing information to patients, medical staff, or customers, and/or utilizing office automation software in healthcare databases. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).
OR
Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. (Note: You must attach a copy of your transcripts.)
OR
Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages. (Note: You must attach a copy of your transcripts.)
Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Additional information
  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Permanent positions: One year trial/probationary period may be required.
  • Term positions: One year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • Salary includes applicable locality pay or Local Market Supplement.
  • When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Position may be designated as Inclement Weather Essential. The incumbent must make every attempt to report for work on time and/or remain on duty during severe weather conditions.
  • Position may be designated as Mission Essential. The incumbent will be required to report to work during times of contingency operations, natural disasters, extreme weather or other emergency situations.
  • Statutory return rights for current DoD employees are applicable in many circumstances.
  • Applicants selected from the contiguous United States (contiguous United States consists of the 48 adjoining U.S. states plus Washington, D.C., on the continent of North America) will be afforded pay retention in circumstances in which the basic rate of pay would otherwise be reduced if selected for the position.
  • Federal employees in Alaska are currently entitled to receive a 1.49% Cost of Living Allowance (COLA) in addition to the base salary. This is subject to change.
  • Applications will be reviewed and referred for selection as vacancies occur within the organization.

Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
Review our benefits

What Defense Health Agency employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply