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DEALER TECH

DEALER TECH

60 jobs near Columbus, OH

PureCars

Demand Generation Specialist

Kansas City, MO · On-site +1

In this role, you'll translate our dealer technology into high-converting campaigns across email, paid, organic, and ABM channels for our largest dealer groups. Partnering closely with Sales ...

Gateway Casinos

Dealer

Chelmsford, ON · On-site

CA$17.60/hr

As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

Gateway Casinos

Dealer

Chelmsford, ON

As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

Gateway Casinos

Dealer

Sudbury, ON · On-site

CA$17.60/hr

As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

Grand Villa Casino

Dealer

Edmonton, AB · On-site

As a Dealer, you?ll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

MSX International

Connected Services Coach

Tracy, CA · On-site

$17.75 - $23.25/hr

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client field ...

Motive Companies

Dealer Success Manager

Fountain Valley, CA · On-site

$110K - $165K/yr

Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred. * 5+ years of experience in dealer development, channel management, customer success, service operations ...

Motive Companies

Dealer Success Manager

Fountain Valley, CA · On-site

$110K - $165K/yr

Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred. * 5+ years of experience in dealer development, channel management, customer success, service operations ...

MSX International

Connected Services Coach

Salem, NH

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client's field ...

TTEC

Manage Dealer IT Helpdesk Team, including monitoring performance, upskilling, induction training and performance management Provide IT support to Dealers and internal employees to resolve queries by ...

Gateway Casinos

Dealer

Chelmsford, ON

As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

Grand Villa Casino

Dealer

Burnaby, BC · On-site

CA$18.60/hr

As a Dealer, you?ll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

MSX International

Connected Services Coach

Tracy, CA · On-site

$17.75 - $23.25/hr

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client field ...

MSX International

Connected Services Coach

Tracy, CA · On-site

$17.75 - $23.25/hr

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client field ...

MSX International

Connected Services Coach

Salem, NH · On-site

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client's field ...

MSX International

Connected Services Coach

Salem, NH · On-site

This role requires a strong understanding of technology, excellent communication, coaching skills, and a proven ability to drive results. You will work closely with dealership staff, client's field ...

Gateway Casinos

Dealer

Chelmsford, ON

CA$17.60/hr

As a Dealer, you'll be in the heart of the casino. Along with conducting the play of the game, you ... Family and friends discounts on travel, tech, food, beverage, and fitness * Development and ...

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Showing results 21-40

Dealer Success Manager

Advanced Charging Technologies

Fountain Valley, CA • On-site

$110K - $165K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

The Dealer Success Manager is responsible for developing, supporting, and growing the company's dealer and distribution network of ACT products. This role acts as the primary relationship manager for dealers, ensuring strong operational performance, customer satisfaction, technical readiness, sales growth, and alignment with company objectives.

The Dealer Success Manager will work cross-functionally with sales, service, warranty, training, logistics, and engineering teams to deliver exceptional dealer experience and improve overall network performance.


Responsibilities:

  • Serve as the primary point of contact for assigned dealers and channel partners.
  • Build long-term strategic relationships with dealer ownership, management, sales, and service teams.
  • Conduct regular business reviews to evaluate dealer performance, opportunities, and improvement plans.
  • Support dealer onboarding and ensure successful launch of new dealer locations.
  • Maintain strong communication regarding company initiatives, product updates, campaigns, and operational changes.
  • Identify underperforming dealers and implement corrective action plans.
  • Assist dealers in forecasting equipment, parts, and service demand.
  • Support dealers with commissioning processes, field troubleshooting, and escalation management.
  • Work closely with technical support and engineering teams to resolve recurring field issues.
  • Assist dealers in resolving customer escalations in a professional and timely manner.
  • Promote best practices for service operations, warranty processing, and communication standards.
  • Ensure dealer compliance with company service level agreements (SLAs).
  • Review warranty trends and identify opportunities for product or process improvement.
  • Ensure dealers follow safety, regulatory, and quality standards.
  • Provide field feedback to improve products, documentation, training, and dealer tools.
  • Support product launches and field readiness initiatives.

Required Qualifications:

  • Bachelor's degree in Business, Engineering, Automotive Technology, or related field preferred.
  • 5+ years of experience in dealer development, channel management, customer success, service operations, or related field.
  • Experience within charging, automotive, industrial equipment, material handling, or power systems industries preferred.
  • Strong understanding of dealership operations and service management.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to analyze operational data and performance metrics.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficiency with CRM systems, Microsoft Office, and dealer management tools.
  • Ability to travel up to 50%.

Preferred Requirements:

  • Knowledge of charging infrastructure and charging technologies.
  • Familiarity with commissioning, diagnostics, and field service processes.
  • Experience managing warranty programs and dealer compliance.
  • Understanding of electrical systems and safety standards.
  • Experience developing dealer networks and channel growth strategies

Pay: $110,000-$165,600 DEO

#MCTA1


Education:Employment Type: FULL_TIME

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