Dataone

60 Dataone Jobs Hiring Near You

As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients ...

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into ...

Cleaning Technician

Vineland, NJ · On-site

$15 - $18.75/hr

DataOne operates 24/7; shifts may include evenings, weekends, overnight, or on-call availability. * Work is performed on-site within a secured facility; all visitors and staff must comply with ...

Level 2 or 3 Technician

Dallas, TX · On-site

$20 - $30/hr

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into ...

Mechanical, Electrical, and Plumbing Technician DataOne - Vineland, New Jersey, United States (On-site) Job Title: Critical Facility Engineer - Mechanical / Electrical The Data Center Facility ...

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into ...

Cleaning Technician

Vineland, NJ · On-site

$15 - $18.75/hr

DataOne operates 24/7; shifts may include evenings, weekends, overnight, or on-call availability. * Work is performed on-site within a secured facility; all visitors and staff must comply with ...

Mechanical, Electrical, and Plumbing Technician DataOne - Vineland, New Jersey, United States (On-site) Job Title: Critical Facility Engineer - Mechanical / Electrical The Data Center Facility ...

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into ...

FOC Lead and PM

Dallas, TX · On-site

$80K - $90K/yr

DataOne employs the most talented, tenured and certified professionals in the industry. We have always maintained a customer- first business model, which has helped transform our organization into ...

Help your fellow DataOne-ers. Teach. Mentor. Lend a hand. Grow. Be professional, be engaged. ALWAYS.Company OverviewDataOne Systems is a leading provider of Engineering, Furnishing, and Installation ...

Our customers rely on our B2B products and services through DataOne Software, Dominion DMS, Activator Dealer Solutions, Dealer Specialties, Cross-Sell, Travel Media Group, Franchise Ventures ...

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Dataone Jobs Information

Infographic showing various job openings at Dataone in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% Physical, and 33% Remote job distribution.

Senior Customer Success Manager

Dataone

Vineland, NJ • On-site

Full-time

Posted 18 days ago


Job description

About the Role:
As the Senior Customer Success Manager, you are the "face of DataOne" in the United States. You serve as the primary strategic and technical point of contact for our major American clients (Hyperscalers, AI Labs, and Enterprise). Your mission is to ensure that our industrial AI infrastructures perfectly meet our clients' operational requirements. You bridge the gap between our clients' high-level business goals and our technical operations, ensuring long-term satisfaction, retention, and account growth.
Responsibilities:
• Strategic Partnership: Act as the trusted advisor for US-based clients, understanding their long-term AI strategy and aligning DataOne's infrastructure roadmap with their needs.
• Onboarding & Delivery Oversight: Supervise the transition from construction/deployment to operational phase, ensuring that technical specifications meet client expectations.
• Technical Advocacy: Translate complex technical challenges (power density, cooling efficiency, latency) into business-oriented updates for client leadership.
• Operational Excellence: Conduct Quarterly Business Reviews (QBRs) focusing on performance KPIs, sustainability metrics, and SLA adherence.
• Incident Management Lead: Serve as the executive point of escalation during critical infrastructure events, coordinating communication between our technical teams and the client.
• Voice of the Customer: Funnel US market requirements and client feedback back to our Engineering and Product teams to drive continuous improvement.
• Account Growth: Identify opportunities for capacity expansion or additional services within existing accounts.
Requirements
Requirements:
• Proven Experience: Minimum 7 years in Customer Success, Technical Account Management, or Project Management within the Data Center, Energy, or High Tech Industrial sectors.
• Industry Acumen: Deep understanding of mission-critical infrastructure (Power, Cooling, AI Compute stacks) and the American tech ecosystem.
• Executive Presence: Ability to command respect and build relationships at the C Suite level while remaining "hands-on" with technical teams on-site.
• Problem Solving: A track record of managing complex, high-stakes crises with a calm, data-driven, and result-oriented approach.
• Communication: Exceptional storytelling and presentation skills; ability to make technical complexity simple and compelling.
• Mindset: Proactive, "force de proposition," and comfortable working in a fast paced, international matrix environment.
• Languages: Full professional proficiency in English; French is a plus to facilitate coordination with Group Headquarters.