Dale P. Guidry Jr. State Farm

We are seeking a Bilingual Sales Assistant to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Our culture is centered around key customer components such as customer communication, relationship building, needs based selling, assets protection and paycheck protection.