DCL

DCL

10 jobs near Columbus, OH

Account Representative

Fremont, CA ยท On-site

$23 - $26/hr

Support DCL Account Management Team to be an effective liaison to support operational programs at DCL. * Participate in meetings with clients and account managers weekly to ensure expectations ...

Account Representative

Perris, CA ยท On-site

$22 - $24/hr

Support DCL Account Management Team to be an effective liaison to support operational programs at DCL. * Participate in meetings with clients and account managers weekly to ensure expectations ...

Senior Account Manager

Ontario, CA ยท On-site

$74K - $79K/yr

The Senior Account Manager is responsible for providing leadership to the DCL account management team while directly managing multiple successful client relationships. The Senior Account Manager ...

Senior Financial Analyst

Ontario, CA ยท On-site

$113K - $113K/yr

DCL Logistics is looking for a seasoned Senior Financial Analyst to serve as a trusted financial partner to our leadership team - someone who brings clarity to complexity, turns data into decisions ...

Distribution Supervisor

Ontario, CA ยท On-site

$73K - $75K/yr

This role is responsible for managing workflow, optimizing productivity, and supporting operational excellence in alignment with DCL Logistics standards and overall business goals. DUTIES AND ...

Distribution Supervisor

Louisville, KY ยท On-site

$58K - $62K/yr

This role is responsible for managing workflow, optimizing productivity, and supporting operational excellence in alignment with DCL Logistics standards and overall business goals. DUTIES AND ...

Executive Assistant

Fremont, CA ยท On-site

$34 - $43/hr

The Executive Assistant & Office Coordinator is a dual-role position providing strategic-level administrative and operational support to the President, Chief Revenue Officer, and HR Director. This ...

The Receiving Coordinator is responsible for ensuring accurate and timely processing of incoming shipments, inspecting goods for quality and accuracy, maintaining inventory records, and enforcing ...

Account Representative

Account Representative

DCL Corporation

Fremont, CA โ€ข On-site

$23 - $26/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

The Account Representative is responsible for supporting the account management team to help in client relationships and at times manage your own account base. You will be assisting all the related details, including setting up new items in our software system, statements of work, project plans and product/promotion launches. You will closely align with the account managers with the day-to-day demands of client support.
DUTIES AND RESPONSIBILITIES:
  • Support DCL Account Management Team to be an effective liaison to support operational programs at DCL.
  • Participate in meetings with clients and account managers weekly to ensure
    expectations, initiatives and needs are being met and exceeded.
  • Interface with clients via email and phone
  • Administer a variety of system entry steps necessary to support DCL processes
    and client objectives
  • Escalate concerns appropriately to account manager for their attention
  • Consistently deliver a high level of customer satisfaction to maximize customer
    perception and retention
  • Perform other job responsibilities, as necessary and/or assigned

SKILLS, ABILITIES, AND PHYSICAL REQUIREMENTS:
  • Experience working in a customer facing/ account service role
  • Outstanding interpersonal, written, and verbal communication skills
  • Ability to identify and prioritize multiple time sensitive tasks or projects simultaneously for satisfactory completion
  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift/push/pull up to 40 pounds at times.
  • Ability to work in a warehouse environment where temperature is affected by weather conditions

EDUCATION AND EXPERIENCE:
  • Minimum two (2) years' experience/background in a customer facing service/support role
  • Experience presenting in front of teams and senior level management
  • ERP experience preferred
  • Logistics and or 3PL supply chain management or contract manufacturing company experience is preferred
  • Strong Microsoft Office Applications Skills (PowerPoint, Word, and Excel)