Dairy Queen Rico

The Restaurant Assistant Manager plays a crucial role in supporting daily operations and leading a medium team of 6 to 15 staff members. Reporting directly to the General Manager and Regional Manager, this position primarily oversees night shift activities to ensure efficient service, high customer satisfaction, and smooth restaurant function.

Responsibilities

• Assist the General Manager with managing restaurant operations during the night shift
• Supervise and lead a team of 6 to 15 employees
• Ensure excellent customer service and address guest concerns promptly
• Oversee inventory management and order supplies as needed
• Create and manage staff schedules to optimize coverage
• Enforce compliance with food safety regulations and company policies
• Operate and manage Point of Sale (POS) systems accurately
• Resolve conflicts among staff and handle employee performance issues

Preferred Qualifications

• Entry-level experience in restaurant management
• High school diploma or equivalent
• Strong leadership and team management skills
• Excellent customer service abilities
• Proficient in inventory management and scheduling
• Conflict resolution and problem-solving skills
• Familiarity with Point of Sale (POS) systems
• Understanding of food safety regulations
• Effective communication and time management skills

DQ Grill & Chill Richboro. We offer a 40 hour work week, in a restaurant. We are not your normal DQ, we offer burgers, popcorn shrimp, chicken sandwiches and more, along with all the normal DQ soft serve treats.