D1 Training Prosper

4 jobs near Columbus, OH

Performance & Enrollment Sales - Member Services Manager

D1 Training - Prosper

Prosper, TX โ€ข On-site

$1K - $2K/mo

Part-time

Posted 19 days ago


Job description

Benefits:
  • Bonus based on performance
  • Flexible schedule
  • Opportunity for advancement

D1 Training Prosper | Prosper, TX
About D1 Prosper
D1 Prosper is not a traditional gym. We are a coach-led athlete development system focused on long-term performance, structure, accountability, and measurable results for youth athletes and adults.
We are building a high-energy, high-accountability culture centered around:
  • Athlete development
  • Parent communication
  • Performance tracking
  • Elite customer experience
  • Strong community presence
This role is ideal for someone who thrives in a fast-paced environment, connects naturally with people, and knows how to drive urgency, trust, and follow-through.
Position Overview
The Performance & Enrollment Lead is responsible for:
  • Converting leads into memberships
  • Conducting athlete/parent consultations
  • Managing follow-up and communication
  • Supporting member retention and experience
  • Helping drive overall revenue growth inside the facility
This is a relationship-driven sales and operations role inside a performance training environment.
You will work directly with:
  • Parents
  • Student-athletes
  • Adult members
  • Coaches
  • Local community relationships
Key Responsibilities
Enrollment & Sales
  • Conduct athlete and parent consultations alongside coaches
  • Guide prospects through assessments and recommended training paths
  • Follow up on leads, no-shows, and expired members
  • Help drive PT, semi-private, and membership conversions
  • Maintain high conversion standards and pipeline organization
  • Execute phone, text, email, and in-person follow-up
Member Services
  • Deliver high-level customer service and communication
  • Help maintain a positive member experience from onboarding through retention
  • Support member check-ins, account management, and scheduling
  • Assist with retention conversations and roster management
  • Coordinate parent communication and athlete milestone tracking
Facility & Culture
  • Support a high-energy, team-first environment
  • Maintain professionalism and urgency during peak hours
  • Work closely with coaches and leadership
  • Represent the D1 Prosper brand in a positive and professional way
Ideal Candidate
We are looking for someone who:
  • Has strong people and communication skills
  • Is confident in consultative sales
  • Can build trust quickly with parents and athletes
  • Thrives in fast-paced environments
  • Is organized and detail-oriented
  • Has follow-through and accountability
  • Brings positive energy and professionalism daily
Preferred Background
Experience in one or more of the following is preferred:
  • Performance training
  • Membership sales
  • Hospitality or customer service
  • Youth sports
  • High-ticket or consultative sales
  • CRM or lead management systems
Compensation Structure
Compensation may include:
  • Base pay +
  • Commission
  • Performance bonuses tied to KPIs
  • Growth opportunities within the organization
Key Performance Indicators (KPIs)
  • Lead response time
  • Consult-to-close conversion rate
  • Monthly EFT growth
  • PT / semi-private conversion
  • Retention and member engagement
  • Follow-up consistency and pipeline management
Schedule Expectations
This role includes afternoons, evenings, and occasional weekends based on facility needs and peak athlete traffic.
Peak operating hours are typically:
  • 11:00AM 7:00 PM weekdays (some Saturdays 9-12)
What Success Looks Like
Success in this role means:
  • Strong lead conversion
  • High member satisfaction
  • Consistent follow-up
  • Positive parent relationships
  • Revenue growth
  • Ownership mentality inside the facility
If you enjoy performance culture, relationship-driven sales, and helping athletes and families grow, wed love to connect.
Apply today to learn more about the opportunity at D1 Training Prosper.