Cyod

Principal AI EngineerFocus

Agentic Systems, Google Cloud & Vertex AI, LLMs, and Clinical Operations Engineering

Location

Nashville, TN area preferred

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

About the Role

Now is the time to bring your expertise to Insight. Healthcare and enterprise organizations are rapidly adopting large language models, generative AI, and agentic systems, but many face a critical challenge: moving beyond demos and prototypes into secure, maintainable, production‑grade AI applications that integrate with real clinical and operational workflows.

We are seeking a Principal AI Engineer with deep experience in agentic systems, Google Cloud Platform and Vertex AI, large language models, clinical operations, and forward deployed engineering. In this client‑facing consulting role, you will design and build AI‑enabled applications that connect clinical and enterprise data, tools, workflows, and users through scalable, governed engineering patterns.

You will bridge the gap between AI strategy and production implementation, partnering with clinicians, architects, data teams, security leaders, and operations stakeholders to deliver solutions that are useful, observable, secure, and ready for enterprise adoption.

What You'll Do

• Agentic AI Solution Engineering: Design and build agentic AI systems that reason across tasks, use tools, retrieve context, and orchestrate multi‑step workflows to automate and optimize clinical and operational processes, with human‑in‑the‑loop review.
• Google Cloud & Vertex AI Delivery: Develop AI solutions using Google Cloud technologies such as Vertex AI, Gemini models, Vertex AI Agent Builder, Vertex AI Search, Document AI, BigQuery, and related Google Cloud services.
• Clinical Note & Document Processing: Build LLM‑powered pipelines to extract, summarize, and structure clinical notes and unstructured healthcare documents, improving accuracy, speed, and downstream operational workflows.
• MLOps and AI Delivery Automation: Establish CI/CD and MLOps pipelines, infrastructure‑as‑code, environment management, automated testing, release controls, and observability practices for AI‑enabled applications on Google Cloud.
• RAG and Enterprise Knowledge Systems: Build retrieval‑augmented generation solutions that connect securely to clinical content, structured data, EHR and document repositories, and operational systems.
• Security, Identity, and Governance: Implement authentication, authorization, RBAC, data access controls, logging, auditability, and guardrails to ensure AI systems handle PHI safely and operate compliantly in regulated healthcare environments.
• Evaluation and Quality Engineering: Define and implement testing and evaluation approaches for agent performance, prompt quality, retrieval relevance, hallucination risk, response quality, latency, and reliability.
• Forward Deployed Technical Leadership: Serve as a hands‑on, forward deployed senior engineer and technical advisor, embedding with client teams to make architecture decisions, resolve implementation blockers, and move AI solutions from prototype to production.
• Practice Enablement: Mentor engineers and consultants while contributing reusable agentic design patterns, reference architectures, DevOps templates, and Google Cloud AI delivery accelerators for Insight.

What We're Looking For

• Experience: 6+ years of experience in software engineering, cloud engineering, AI engineering, enterprise application development, or solution architecture, ideally in consulting, healthcare, or client‑facing delivery environments.
• Agentic Systems Expertise: Hands‑on experience designing and building agentic AI applications, including orchestration, tools, memory, planning, multi‑step workflows, RAG, and human‑in‑the‑loop controls.
• Google Cloud AI Platform Depth: Strong experience with Vertex AI and the broader Google Cloud AI ecosystem, including Gemini models, Vertex AI Agent Builder, Vertex AI Search, Document AI, BigQuery, or related Google Cloud services.
• Software Engineering Foundation: Strong proficiency in modern programming languages and frameworks commonly used for AI application development, such as Python, TypeScript, Go, FastAPI, LangChain/LangGraph, or similar technologies.
• DevOps and Cloud Engineering: Experience with GitHub Actions, Cloud Build, CI/CD, infrastructure‑as‑code (Terraform), containers (GKE and Cloud Run), APIs, monitoring, logging, environment promotion, and production release management.
• Clinical Operations & Healthcare Data: Experience integrating AI with clinical and operational systems—EHRs, clinical documentation, and healthcare data standards such as HL7 and FHIR—including handling of PHI in regulated environments.
• AI Quality and Observability: Understanding of AI evaluation, prompt/version management, automated testing, telemetry, tracing, monitoring, model behavior analysis, and operational support patterns.
• Consulting Mindset: Strong communication skills with the ability to translate technical trade‑offs into practical recommendations for executives, clinical leaders, platform teams, security stakeholders, and operations users.

Preferred Certifications

• Google Cloud / AI: Google Cloud Professional Machine Learning Engineer, Professional Cloud Architect, Generative AI Leader, or relevant Google Cloud and AI certifications.
• DevOps / Engineering: GitHub, Google Cloud Professional DevOps Engineer, Kubernetes (CKA), Terraform, or cloud‑native engineering certifications.
• Healthcare / Governance: HIPAA, Responsible AI, or healthcare data and AI governance‑related certifications are a plus.

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Equal Opportunity Employer Statement

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.