22 Customized Energy Solutions Application Support Analyst Jobs Hiring Near You

Company Description

Customized Energy Solutions (CES) is a global energy services and technology company that helps market participants operate, comply, and compete in deregulated electricity and natural gas markets. Founded in 1998 and headquartered in Philadelphia, CES works with utilities, independent power producers, energy suppliers, developers, asset owners, and investors across North America and globally.

CES delivers market intelligence, regulatory and market design support, asset and portfolio management, retail market operations, and energy technology solutions. Our teams track and interpret ISO/RTO rules and policy developments, support resource planning and market participation, manage operational and settlement processes, and develop proprietary software platforms—including CES BLUE, GOLD, RED, GRIDBOOST, and CoMETS—that help clients manage risk, optimize performance, and respond effectively to market change.

CES is committed to advancing transparent, efficient, and non-discriminatory energy markets while delivering practical, high-quality solutions marked by integrity, rigor, and long-term client value.

CES has been nationally and regionally recognized for sustained growth and innovation, including listings on the Inc. 500|5000 and Philadelphia Business Journal’s Top 100 Companies, as well as a Best Places to Work designation with Hall of Fame status for five or more consecutive years.

With headquarters in Philadelphia and offices across the U.S., Canada, Japan, India, and Vietnam, CES offers a collaborative, flexible, and globally connected work environment for professionals passionate about the future of energy.

Job Description

Customized Energy Solutions (CES) is seeking an experienced Analyst, Wholesale Energy Services – Midwest Region to support our wholesale electricity market consulting and operational services, with a primary focus on the MISO market.

The successful candidate will have at least three years of experience in deregulated electricity markets and will work directly with CES wholesale generation and load-serving clients. The role combines day-to-day market operations—including scheduling, settlements, reporting, and other back-office functions—with analytical and consulting work focused on wholesale electricity markets.

This position requires an individual who is analytical, detail-oriented, self-directed, and comfortable managing multiple priorities in a deadline-driven environment. The Analyst will work both independently and collaboratively with CES colleagues and clients and will be expected to develop a strong understanding of client operations, MISO market rules, and evolving wholesale market requirements.

Responsibilities

• Coordinate generation scheduling, reporting, and related operational activities for wholesale generation clients.
• Review and analyze MISO settlement statements, identify discrepancies, prepare supporting analyses, and submit settlement disputes when appropriate.
• Develop settlement reports, monitoring tools, models, and other analytical resources to help generation and load-serving clients manage wholesale market activity efficiently.
• Monitor MISO market developments, rule changes, tariff requirements, and settlement impacts and communicate relevant developments to clients.
• Support client operational processes associated with wholesale generation, load, scheduling, settlements, and market participation.
• Perform quantitative and qualitative analysis of MISO wholesale electricity markets and, as needed, other organized electricity markets.
• Develop and enhance analytical and modeling tools used for energy resource assessments, market evaluations, settlement analysis, and related consulting work.
• Participate in research and consulting projects involving wholesale electricity market structures, pricing, generation, load, and market rules.
• Identify potential opportunities to provide scheduling, settlement, analytical, or related wholesale market services to existing and prospective clients.
• Assist in developing proposals and scopes of work and work with clients and prospective clients to refine project objectives and deliverables.
• Communicate analytical findings, market developments, operational issues, and recommendations clearly to internal teams and clients.

Qualifications

• Minimum of three years of professional experience in deregulated or organized wholesale electricity markets.
• Demonstrated knowledge of the MISO wholesale electricity market, including market operations and settlement statements.
• Experience interacting with MISO market systems, processes, or market data.
• Bachelor’s degree in electrical engineering, economics, mathematics, statistics, finance, or another quantitative or related field.
• Strong analytical, quantitative, and problem-solving skills.
• Experience conducting market, technical, or project-based research.
• Strong attention to detail and ability to identify and resolve data or settlement discrepancies.
• Ability to manage recurring operational deadlines while also supporting longer-term analytical projects.
• Strong written and verbal communication skills, including the ability to communicate technical or market concepts to clients and internal stakeholders.
• Ability to work independently while collaborating effectively within a team.
• Advanced Microsoft Excel skills and proficiency with Microsoft Word and PowerPoint.

Preferred Qualifications

• Experience working directly with generation owners, load-serving entities, retail energy suppliers, utilities, or other wholesale electricity market participants.
• Experience with MISO scheduling, settlements, market registration, or related operational processes.
• Microsoft SQL or other relational database experience.
• Experience working with large market, settlement, meter, pricing, or operational datasets.
• Experience developing analytical models, reporting tools, or process automation.
• Graduate degree in engineering, economics, statistics, econometrics, mathematics, or a related quantitative discipline.

Additional Information

CES offers a competitive salary commensurate with experience, plus a performance bonus, profit-sharing, a Medical Savings Account, comprehensive health insurance, disability and life insurance, 401(k) matching, and tuition reimbursement.

Beyond the package, here’s what you can expect at CES:

• Meaningful responsibility and the opportunity to make a real impact in dynamic energy markets.
• The chance to learn from and collaborate with experienced professionals across global teams.
• Ongoing opportunities to strengthen your technical, analytical, and leadership skills.
• A supportive culture that values initiative, accountability, and continuous professional growth.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.