Culture Fits

60 Culture Fits Jobs Hiring Near You

If you're ready to work on meaningful projects, engage with clients directly, and contribute to our culture of excellence, we want to hear from you. Key Responsibilities: * Act as a Tier 2 escalation ...

Our Culture * Caring Leadership: We prioritize your well-being and growth. * Supportive Teamwork: We value collaboration and commitment. * Growth-Driven Environment: Your ambition is your only ...

Customer Success Manager (MSP / Technology Services) Position Summary We are seeking a highly organized, detail-oriented Customer Success Manager (CSM) to serve as a strategic relationship owner for ...

Position Overview The vCIO acts as a trusted advisor to our clients, building long-term relationships by delivering value through strategic planning, IT budgeting, risk management, and technology ...

L2 Professional Services Engineer

Chicago, IL · On-site

$85K - $113K/yr

Level 2 Professional Services Engineer Position Summary We are seeking a skilled and client-focused Level 2 Professional Services Engineer to support user and computer onboarding, offboarding, and ...

Job Title : Service Manager Reports to: Director of Technical Services Department: Service and Support The Service Manager is responsible for managing the activities and responsibilities of the ...

Delivery Helper

Reno, NV · On-site

$18/hr

We're looking for great culture fits and a positive "can do" attitude...we hire for attitude and train for skill! Ashley Furniture is an Equal Opportunity Employer and prohibits discrimination and ...

Delivery Helper

Reno, NV · On-site

$18/hr

We're looking for great culture fits and a positive "can do" attitude...we hire for attitude and train for skill! Ashley Furniture is an Equal Opportunity Employer and prohibits discrimination and ...

Property Administrator

Brooklyn, NY

$21 - $28.25/hr

If you have always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you! COMPANY ...

Property Administrator

Brooklyn, NY · On-site +1

$21 - $28.25/hr

If you have always dreamed of working in a fun environment with an open organization structure and solid management and your culture fits our culture then we are the right place for you! COMPANY ...

Delivery Helper

Reno, NV · On-site

$18/hr

We're looking for great culture fits and a positive "can do" attitude...we hire for attitude and train for skill! Ashley Furniture is an Equal Opportunity Employer and prohibits discrimination and ...

Delivery Helper

Reno, NV · On-site

$18/hr

We're looking for great culture fits and a positive "can do" attitude...we hire for attitude and train for skill! Ashley Furniture is an Equal Opportunity Employer and prohibits discrimination and ...

We also go to lengths to determine if the culture fits your idea of what a great workplace should be. (Heart). Finally, we look at the details of your skills and experience (Briefcase). Our client is ...

Part-Time Receiving

Atlanta, GA · On-site

$16.25 - $19.75/hr

We're looking for great culture fits and a positive "can do" attitude...we hire for attitude and train for skill! Ashley Furniture is an Equal Opportunity Employer and prohibits discrimination and ...

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Culture Fits Jobs Information

Infographic showing various job openings at Culture Fits in the United States as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 78% Physical, and 22% Hybrid job distribution.

Tier 2 Service Desk Engineer

Culture Fits

Dallas, TX

Contractor

Posted 16 days ago


Job description

Job Title: Service Desk Engineer Tier 2 (90-day contract)

Location: North Dallas, TX

About Us:
We are a reputable Managed Service Provider (MSP) in North Dallas, dedicated to delivering exceptional IT solutions to our diverse client base. Our team is passionate about solving complex technical challenges and providing proactive support to ensure our clients' success.

Were looking for a Service Desk Engineer (Tier 2) who goes beyond the basics. If you're ready to work on meaningful projects, engage with clients directly, and contribute to our culture of excellence, we want to hear from you.

Key Responsibilities:
  • Act as a Tier 2 escalation point for technical issues, resolving more complex problems beyond basic password resets.
  • Work directly with clients to provide remote and onsite support, ensuring a high level of satisfaction and professionalism.
  • Troubleshoot and resolve issues related to servers, networks, and endpoints across various environments.
  • Collaborate with Tier 1 and Tier 3 engineers to escalate and resolve advanced technical issues efficiently.
  • Assist in onboarding new clients, including network setup, system configuration, and documentation.
  • Perform proactive maintenance and monitoring to ensure client systems are operating optimally.
  • Contribute to the creation and maintenance of SOPs, knowledge base articles, and technical documentation.
Requirements:
  • Experience:
    • 2+ years of experience in a service desk or similar IT support role, preferably within an MSP environment.
  • Technical Skills:
    • Strong understanding of Windows Server, Active Directory, DNS, DHCP, and Group Policy.
    • Experience with Office 365 administration and troubleshooting.
    • Familiarity with remote monitoring and management (RMM) tools.
    • Networking knowledge, including VPNs, firewalls, and switch configurations (SonicWall/Aruba shop).
  • Soft Skills:
    • Excellent verbal and written communication skills.
    • Proven ability to build strong relationships with clients and provide exceptional customer service.
    • Self-motivated and able to prioritize tasks in a fast-paced environment.