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HS - EDUCATION COACH

Newport, OR · On-site

$17.50 - $23/hr

Possess and demonstrates working knowledge of evidence-based curricula (Creative Curriculum, Second Step, Zoophonics) used at CSC Head Start and can articulate their importance * Strong knowledge of ...

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    Infographic showing various job openings at Csc in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 42% Physical, 36% Hybrid, and 22% Remote job distribution.
    Team Leader of Client Service

    Team Leader of Client Service

    CSC (Corporation Service Company)

    Wilmington, DE

    $15.50 - $20.50/hr

    Full-time

    PTO

    Posted 22 days ago

    Job description

    Team Leader - Business License Fulfillment 

    Wilmington, DE (Onsite)

    Monday-Friday, 9am-6pm

    CSC's Business License Fulfillment team is seeking a Team Leader to lead a team of Client Order Coordinators who are responsible for providing great customer service, while ensuring quality, efficiency, and timeliness of Business License filings. The Team Leader will be responsible for supervising, managing, motivating, and guiding team members on a daily basis. As a Team Leader, you will be the primary contact person for all team members, so communication skills must be excellent. A successful candidate in this position will be comfortable getting into the details of the day-today work of the team.  Ultimately, the Team Leader will lead by setting a good example and engaging the team to achieve goals.

    Some of the things you'll be doing:

        Create an inspiring team environment with an open communication culture

        Develop key performance indicators and set clear team goals

        Delegate tasks effectively and set deadlines

        Oversee day-to-day operations

        Monitor team performance and conduct performance reviews

        Handle customer complaints and address escalations with customers

        Design and implement process and operational policies

        Full spectrum of employee management, development, and training

        Motivate team members to achieve objectives

        Discover training needs and providing coaching

        Listen to team members' feedback and resolve any issues or conflicts

        Recognize high performance and rewarding accomplishments

        Ensure the highest levels of productivity, service, and client satisfaction levels

        Organize team-building activities

    These are the technical skills, experience, and qualifications that would make someone successful: 

        5 years of leadership experience, preferably in a customer service and compliance industry

        A proven history of successfully mentoring and developing employees

        In-depth knowledge of developing and utilizing performance metrics

        Proficiency with MS Office, especially Excel

        Tremendous written and verbal communication skills

        Organizational and time management skills

        Decision-making skills

        Excellent change management skills

        Strong analytical and problem-solving skills

        Attention to detail

    Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.

    CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

    Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

    CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

    CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

    We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

    CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

    We encourage candidates to apply directly to our website and not through third-party sources.

    Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

    At CSC, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations.

    CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions.
    • CSC is a great place to work with smart and dedicated people.
    • We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work.
    • We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals.
    • Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance.
    • CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more.
    • As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

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