Crown Castle
Crown Castle

29 Crown Castle Security Operations Center Operator Jobs Hiring Near You

Site Operations Manager

Alpharetta, GA · On-site

$36.54 - $50.24/hr

Site Operations Manager (T4) For more than three decades, Crown Castle has led the way in shared ... When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ...

Site Operations Manager

Alpharetta, GA · On-site

$36.54 - $50.24/hr

Site Operations Manager (T4) For more than three decades, Crown Castle has led the way in shared ... When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ...

Draft, review and revise, as appropriate, contracts, securities filings and other documents regarding various matters. * Assist with compliance with the Crown Castle Lobbying Policy and lobbying laws ...

Draft, review and revise, as appropriate, contracts, securities filings and other documents regarding various matters. * Assist with compliance with the Crown Castle Lobbying Policy and lobbying laws ...

Director Supply Chain

Houston, TX · On-site

$173K - $196K/yr

... leads Crown Castle's end-to-end Supply Chain organization, providing strategic and operational ... Establish performance metrics and operating rhythms to monitor savings, supplier performance ...

Manager Property Tax

Houston, TX · Hybrid

$106K - $138K/yr

When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ... Promote relationships with operational management and accounting to understand the business model ...

Director Supply Chain

Houston, TX

$173K - $196K/yr

... leads Crown Castle's end-to-end Supply Chain organization, providing strategic and operational ... Establish performance metrics and operating rhythms to monitor savings, supplier performance ...

Manager Property Tax

Canonsburg, PA · On-site

$102K - $133K/yr

When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ... Promote relationships with operational management and accounting to understand the business model ...

Manager Property Tax

Canonsburg, PA · Hybrid

$102K - $133K/yr

When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ... Promote relationships with operational management and accounting to understand the business model ...

When you join Crown Castle, you become part of a dynamic team of passionate and collaborative ... The role partners crossfunctionally with Operations, Finance, Legal, Tax, and Customer teams to ...

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Crown Castle Jobs Information

What is it like to work at Crown Castle?

Crown Castle is a company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and results-driven work environment. As a leading provider of wireless infrastructure, Crown Castle's teams work together to design, build, and maintain a vast network of cell towers, small cells, and fiber networks, supporting the growth of wireless communication. Working at Crown Castle may appeal to individuals who are passionate about technology, enjoy working in a fast-paced industry, and are motivated by the opportunity to contribute to the development of critical infrastructure that enables modern communication.

What makes Crown Castle an attractive place to work?

Crown Castle is a leading provider of wireless infrastructure solutions, playing a critical role in the development and expansion of the global wireless ecosystem. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to contribute to cutting-edge projects and technologies. By joining Crown Castle, individuals can pursue a career with a company that is shaping the future of wireless connectivity and offers a range of opportunities for professional growth and development.

Do workers at Crown Castle get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Crown Castle pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Is the health insurance from Crown Castle affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Crown Castle?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers at Crown Castle worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it for Crown Castle workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to get time off at Crown Castle?

Most people find it easy to get time off.
88% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Crown Castle managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

Do jobs at Crown Castle spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to take sick days at Crown Castle?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Crown Castle good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
80% of people who care for a child or other relative report this is a good place to work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and July 2025.

Do people at Crown Castle feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Crown Castle get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Crown Castle?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Crown Castle enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Crown Castle recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get enough training when they start at Crown Castle?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people get support to advance at Crown Castle?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people think Crown Castle’s headquarters understands what’s happening where they work?

Most people think headquarters understands what’s happening where they work.
50% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers feel well informed about how Crown Castle is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.
What other companies are hiring for Security Operations Center Operator jobs?
What are the most popular categories at Crown Castle?
Infographic showing various Security Operations Center Operator job openings at Crown Castle in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 54% Physical, 30% Hybrid, and 16% Remote job distribution.
Site Operations Manager

Site Operations Manager

Crown Castle

Alpharetta, GA • On-site

$36.54 - $50.24/hr

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Crown Castle rating

8.7

Company rating: 8.7 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

Position Title: Site Operations Manager (T4)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
Role
The Site Operations Manager (SOM) is responsible for all onsite aspects of construction, operations, and maintenance activity at our tower sites including but not limited to customer installations, troubleshooting, ground-based inspections, tower lighting and site maintenance, and general telecommunications construction and maintenance resolutions. Oversees onsite vendors, installers, and customer representatives, while ensuring all work is conducted and sites are maintained in accordance with Crown Castle policies, procedures, and standards.
Responsibilities
  • Perform site layout validation, scoping on-site and in the field
  • Ensure project forecasting accuracy and resolve discrepancies
  • Coordinate permitting, inspection and code compliance
  • Manage construction quality, scope and construction change
  • Review site-specific closeout documents for customer specific deliverables

Expectations
  • Ensures protection and integrity of Crown Castle assets
  • Exhibits a safety and quality-oriented mindset to ensure safe, timely, and quality delivery of construction and field operations services to meet or exceed the expectations
  • Represents Crown Castle as an expert on construction quality and scope, customer standards, jurisdictional and code requirements, and site maintenance
  • Collaborative work done in a way that balances educated decision making with measured speed of implementation
  • Ability to continuously prioritize long-term plans with short-term urgent response needs
  • Ability to influence conversations and work through building of relationships, thoughtful framing of issues, and building influence through excellent work
  • Strong written and verbal communication skills with an ability to present complex information in a clear and simple format

Education/Certifications
  • Associate's or Bachelor's degree in Construction Management and/or commensurate experience
  • 4+ years in wireless construction and operations management
  • OSHA 10 and OSHA 30 Construction Training Cards
  • First Aid and CPR Certification
  • FAA Part 107 License preferred, or ability to obtain license upon offer of employment

Experience/Minimum Requirements
  • Ability to negotiate with landowners to influence outcomes
  • Works independently and as a member of various teams
  • Demonstrated ability to teach others, mentor and coach
  • Knowledge of wireless infrastructure construction process, site acquisition, zoning, permitting, etc.

Organizational Relationship
Reports to: Manager Field Operations
Title(s) of direct reports (if applicable): N/A
Working Conditions: Will be required to travel to project sites with exposure to heavy equipment and environmental conditions approximately 90% of the time. Works in a normal office setting with no exposure to adverse environmental conditions approximately 10% of the time.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
  • Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
  • Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
  • New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
  • Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
  • Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
  • Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
  • Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
  • 10 company holidays plus 2 floating holiday.
  • All offices provide free beverages and snacks.

Compensation
The pay range offered for this position is $36.54 - $50.24 per hour. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Crown Castle employees say

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About Crown Castle

Sourced by ZipRecruiter

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand--connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B. We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994