Crossroads Auto Group

60 Crossroads Auto Group Jobs Hiring Near You

Join Our Team as a Service Advisor We are looking for a motivated, customer-focused Service Advisor to join our fast-paced dealership team. The ideal candidate is organized, professional, and able to ...

Join Our Team as a Service Advisor We are looking for a motivated, customer-focused Service Advisor to join our fast-paced dealership team. The ideal candidate is organized, professional, and able to ...

Parts Manager - Volkswagen Dealership We are seeking an experienced and motivated Parts Manager to lead the parts department at our busy Volkswagen dealership. The ideal candidate is organized ...

Lot Attendant/Detail

Albuquerque, NM · On-site

$14.50 - $17.50/hr

The Service Lot Attendant/Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area ...

Parts Manager - Volkswagen Dealership We are seeking an experienced and motivated Parts Manager to lead the parts department at our busy Volkswagen dealership. The ideal candidate is organized ...

Lot Attendant/Detail

Albuquerque, NM · On-site

$14.50 - $17.50/hr

The Service Lot Attendant/Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area ...

Join Our Team as a Service Advisor We are looking for a motivated, customer-focused Service Advisor to join our fast-paced dealership team. The ideal candidate is organized, professional, and able to ...

Lot Attendant/Detail

Albuquerque, NM · On-site

$14.50 - $17.50/hr

The Service Lot Attendant/Porter helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area ...

Parts Manager - Volkswagen of Santa Fe Position Title: Parts Manager Department: Parts Department Reports To: Fixed Operations Director / General Manager Position Summary We are seeking an ...

Parts Manager - Volkswagen Dealership We are seeking an experienced and motivated Parts Manager to lead the parts department at our busy Volkswagen dealership. The ideal candidate is organized ...

Showing results 21-40

Service Advisor

Crossroads Auto Group

Fort Morgan, CO • On-site

Full-time

Medical, Dental, Vision, PTO

Re-posted yesterday


Job description

Join Our Team as a Service Advisor
We are looking for a motivated, customer-focused Service Advisor to join our fast-paced dealership team. The ideal candidate is organized, professional, and able to build strong relationships with customers while helping manage vehicle repair and maintenance needs from start to finish.
This position plays a critical role in delivering an excellent customer experience while supporting technician productivity and dealership growth.
Responsibilities
  • Greet customers promptly and professionally
  • Listen to customer concerns and accurately document vehicle issues
  • Schedule service appointments and manage repair orders
  • Communicate repair recommendations, timelines, and costs clearly
  • Coordinate with technicians and parts departments to ensure efficient workflow
  • Provide regular status updates to customers throughout the repair process
  • Review completed repairs and explain invoices upon vehicle pickup
  • Maintain strong CSI (Customer Satisfaction Index) scores
  • Upsell recommended maintenance and repair services ethically and effectively
  • Handle customer concerns and resolve issues professionally
  • Ensure repair orders are completed accurately and closed properly
Qualifications
  • Previous automotive service advisor experience preferred
  • Strong customer service and communication skills
  • Ability to multitask in a high-volume environment
  • Basic automotive knowledge required
  • Experience with dealership management software is a plus
  • Strong organizational and problem-solving skills
  • Valid driver's license with acceptable driving record
  • Professional appearance and positive attitude
What We Offer
  • Competitive pay plan
  • Performance bonuses
  • Health, dental, and vision insurance
  • Paid vacation
  • Ongoing training and career advancement opportunities
  • Supportive team environment
  • Employee discounts
Ideal Candidate Traits
  • Customer-first mindset
  • Team player
  • Detail-oriented
  • Self-motivated
  • Strong sense of urgency
  • Able to remain calm under pressure

Apply today and become part of a dealership team committed to delivering exceptional service and building long-term customer relationships.