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CROSSLuxury Construction Project Manager

Job Title: Luxury Construction Project Manager

Scheduled Days/Hours: Monday-Friday, Business Hours

Reports To: Production Manager of Remodeling

Salary: Based on experience (8+ years of experience required)

Company Overview:

CROSS is an award-winning luxury design-build firm with an established clientele in San Antonio and the surrounding areas. We specialize in designing and building luxurious residential spaces with a focus on craftsmanship, ethical partnerships, and attention to detail. With over 20+ years of experience, we have curated a highly qualified, personable team dedicated to guiding clients through the remodeling process.

Learn more about us at: CROSS

General Summary:

Are you a detail-driven, relationship-oriented construction professional with a passion for excellence? Do you thrive on managing high-end residential remodeling projects that demand quality, precision, and white-glove service? If so, CROSS is looking for you.

We are a premier luxury design-build remodeling firm seeking a Residential Project Manager who brings experience, leadership, and a commitment to five-star client care. Join our collaborative, mission-driven team and bring stunning homes to life one room at a time.

Responsibilities: As our Project Manager, you'll be the key driver ensuring that every CROSS project is executed smoothly, on time, and with superior craftsmanship. Your role blends administrative expertise, on-site leadership, and client-facing finesse.

Key Responsibilities:

• Own the Schedule: Create, manage, and update daily, weekly, and monthly timelines to keep luxury projects on track and within budget.
• Client Experience First: Serve as the point of contact during and after the project, building trust and delivering white-glove communication.
• Quality Control: Coordinate and supervise job sites, Trade Partners, and in-house staff to ensure work exceeds expectations and meets CROSS standards.
• Collaborate Across Teams: Facilitate seamless communication between clients, designers, architects, and Trade Partners using our online project management system.
• Documentation & Reporting: Maintain meticulous records, approve invoices, and ensure all project decisions and warranties are properly tracked and executed.
• Post-Project Stewardship: Stay connected after completion as the warranty specialist, ensuring continued satisfaction and fast resolutions.

What We're Looking For:

• Proven experience managing luxury residential remodeling projects (5+ years preferred)
• Proficiency with online project management systems
• Exceptional written and verbal communication and client service skills
• Deep knowledge of construction processes, inspections, permits, and code compliance
• Strong organizational skills and a passion for getting it right the first time
• Leadership with integrity, accountability, and calm under pressure

Qualifications:

• A bachelor's degree in Construction Management, Civil Engineering, or a related field is preferred
• Proven experience as a Construction Project Manager in the high-end residential construction industry
• Strong knowledge of construction processes, building codes, and regulations
• Excellent leadership and negotiation skills
• Proficient in project management software and the Microsoft Office suite
• PMP or other relevant certifications are a plus
• Excellent communication and interpersonal skills to effectively interact with clients, architects, and trade partners
• Strong organizational abilities and attention to detail to maintain project documentation and schedules
• Ability to ensure work quality and conformance with contractual agreements

Salary and Benefits:

• Full Time
• Competitive salary commensurate with experience
• Medical
• PTO
• Dental
• 401k with company match

How to Apply:

If you are passionate about luxury design-build and possess the skills and experience required for this role, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience.

CROSS CAREERS

• If you have a Can-Do Attitude, do hard work well, reliably, and with integrity. Listen to other ideas or opposing points of view to actively and optimistically learn, discover, and implement the best solutions.
• If you have a Passion for the Mission, say what we mean, match our behaviors to our words, and take responsibility for fostering an honest, trusting, open, and inclusive environment where motivated employees can flourish and succeed to their highest potential.
• If you provide Executive Level Treatment, deliver exceptional value, give attention to detail, and maintain clear, accurate, complete, and consistent communication. Be mindful and respectful of how our work impacts the success of our teammates, our families, and our clients.

Company Culture: WE ARE TEAM PLAYERS, WE ARE CREATIVE PROBLEM-SOLVERS, WE ARE RESPONSIVE, WE DO THE RIGHT THING, WE ARE EFFECTIVE, AND WE GO THE EXTRA MILE.

We hire, review, reward, and recognize our teammates based on these characteristics, so you must share these values to be part of our team.

If you're passionate about people, processes, and luxury remodeling, we want to meet you. Apply today and take the next step in your career with CROSS, where craftsmanship meets concierge-level service.