CreditOne

43 Creditone Jobs Hiring Near You

Quality Engineer II

Las Vegas, NV ยท On-site

$69K - $89K/yr

Description Position Summary Quality Engineer II is a full-time resource on the Quality Engineering (QE) team. This person will develop an intimate knowledge of their respective development ...

Description Position Summary The Program Manager supports the operational effectiveness of the Program Management Office by coordinating portfolio processes, governance activities, reporting, and ...

Description Position Summary Credit One Bank is looking for an Operations Data Analyst I to support the overall growth of the organization. The Operations Data Analyst I will focus on improving and ...

Description Position Summary Credit One Bank is seeking a Fraud Analytics Manager to lead vendor strategy, drive operational performance, and advance an AI-enabled fraud operations model. This leader ...

New

Description Position Summary The Assistant Vice President of Artificial Intelligence (AVP of AI) is responsible for leading delivery and execution of AI and machine learning capabilities within a ...

Desktop Technician II

Las Vegas, NV ยท On-site

$19.50 - $24.75/hr

Description Position Summary The Desktop Technician Level 2 provides advanced technical support for end-users, handling complex hardware, software, and network-related issues. This role builds on ...

Financial Risk Analyst III

Las Vegas, NV ยท On-site

$82K - $102K/yr

Description Position Summary The Senior Financial Analyst will be responsible for managing existing customer account programs in terms of risk performance and overall profitability. The Senior ...

Description Position Summary This position will ensure that we build and deliver the highest quality custom reporting solutions to support the risk team and improve program profitability. This will ...

Description Position Summary Seeking a Lead Financial Analyst to join Credit One's Products Team. This is a hybrid financial analysis / data science position. The Products team is responsible for ...

Description Position Summary We are seeking an experienced AI Security Engineer to lead the design, implementation, and operationalization of security controls for our LLM-powered applications, AI ...

Cloud Engineer III

Las Vegas, NV ยท On-site

$53.75 - $72/hr

Description Position Summary We are seeking a Platform Engineer III to lead the design, engineering, and security of enterprise-scale Google Cloud platforms, with a focus on enabling and protecting ...

Showing results 21-40

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Infographic showing various job openings at Creditone in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Experience Specialist III - Customer Experience Office

CreditOne

Las Vegas, NV โ€ข On-site

$16.50 - $21.75/hr

Full-time

Posted 11 days ago


Job description

Description
Position Summary
Credit One Bank is looking for a Presidential Specialist to research and resolve customer inquiries that are presented by various legal, regulatory, and government agencies. The person in this role will be responsible for the entire resolution process, including research, communication with the cardmember, root cause analysis, and business summary reviews.
Summary of Essential Job Functions
  • Research and resolve cardmember inquiries.
  • Remediate issues identified according to internal procedures.
  • Provide an appropriate, thorough, and accurate response to card members.
  • Throughout the research process, identify potential gaps in processes or execution that may impact business success, quality, or customer experience. Provide your leadership team with well-thought-out recommendations on how to mitigate future issues.
  • When necessary, partner with experts in other business areas to gather insights and find the best solutions that meet compliance, cardmember, and business needs.
  • Meet team productivity expectations and internal quality standards.
  • Accurately enter detailed information on evaluations, logs, and tools used for reporting and analysis.
  • Provide clear evaluation comments to support agent coaching and development.
  • Demonstrate regular and predictable attendance in adherence to company guidelines.
  • Support requests for internal and external audits and control testing.
  • Understand and comply with internal and external policies, laws, and regulations.
  • Consistently demonstrate the company's core values of excellence, ownership, collaboration, and integrity.
  • Perform other duties as assigned.

Position Requirements
  • 2+ years of relevant experience in credit card operations and/or complaint management. In-depth knowledge of one or more operations disciplines such as customer service, collections, or fraud.
  • Bachelor's degree or equivalent experience in business or related field preferred
  • Strong communication and problem-solving skills
  • Proficiency in Word, Excel, and PowerPoint

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.